Job Description

REGIONAL DIRECTOR OF FINANCIAL PROJECTS & PROCESS IMPROVEMENT
Hilo Medical Center, Process Improvement | Hilo, Hawaii | 100% Full-Time Equivalent with Benefits

SALARY: Starting at $100,000 per year, commensurate with experience; relocation assistance available; Exempt

At Hilo Medical Center, a nationally-recognized Top-Performing hospital thats part of the East Hawaii Region of Hawaii Health Systems Corporation, we are seeking a Regional Director of Financial Projects & Process Improvement to assist our Regional Revenue Cycle and Finance departments with driving improvements and streamlining processes to maximize efficiencies. Our organization is growing! Learn more about Hilo Medical Center and the East Hawaii Region of Hawaii Health Systems Corporation by watching our

Hilo is located on the east side of the island of Hawaii, and has a quaint, old-Hawaii, small town atmosphere. Our island offers amazing rainforests, waterfalls and beaches. The hospital staff is community-oriented and strive to provide competent and compassionate care to every patient that enters our doors. It is home to the Hawaii Community College, University of Hawaii, Hawaii Volcanoes National Park, excellent schools and convenient shopping.

BENEFITS:

• 13 paid holidays each year (14 during election years)
• 21 paid vacation days per year
• 21 paid sick days per year
• Medical, dental, vision, and prescription plans
• Participation in the State of Hawaii retirement system

JOB DUTIES

The Regional Director of Financial Projects & Process Improvement employs process improvement techniques including Lean, Six Sigma, and others to collect and analyze, process data, identify opportunities. The director also develops solutions, implements improvements and helps operational management to ensure sustainability. In addition, this individual will assist in the creation of metrics to monitor performance, operational improvements and financial benefit.

PRIMARY RESPONSIBILITIES

• Collaborate with leadership to identify and map processes from beginning to end within the Revenue Cycle and Finance departments
• Identify opportunities and initiate projects to reduce cost and improve operational efficiencies
• Streamline and improve processes within these departments by identifying non-value-added steps and removing waste, capturing and analyzing data, and implementing technology solutions (e.g., AI, software)
• Build effective relationships and communicate regularly with clinical and operational leaders, team members and other stakeholders about project status, activities and progress
• Manage project timelines and updates to leadership, ensuring that projects deliver on time, accurately, and with the desired outcome
• Utilize common process improvement concepts and templates, including but not limited to: project charters, baseline assessments, run chart analysis, Pareto analysis, process mapping, SIROC, 5 Whys, fishbone diagrams.

EDUCATION:

Bachelors degree from an accredited four (4) year college or university in accounting, finance or related business field. Masters degree preferred.

EXPERIENCE REQUIRED:

• Five (5) years of experience in accounting, revenue cycle, finance, process improvement or project management, with a minimum of two (2) years in a hospital setting.
• Relevant work experience and training facilitating process/performance management projects required, including application of Lean concepts and methods, specifically in healthcare. Lean Six Sigma certification or Process Improvement training and Project Management certifications preferred.
• Advanced interpersonal skills, with the ability to lead projects and teams and collaborate productively on highly-complex projects with key personnel at all professional and technical levels; ability to facilitate constructive dialogue and effective problem-solving approaches
• Experience/knowledgeable in key components of hospital revenue cycle (e.g., patient access, revenue integrity, billing, coding, denials management) preferred.
• Strong data processing, analytical, problem solving, organizational and critical thinking skills; can synthesize data/information into action
• Collaborative and able to work cohesively in a fast-paced, dynamic team environment

MEDICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

COVID-19 VACCINATION REQUIREMENT: COVID-19 vaccination is a condition of employment for Hawaii Health Systems Corporation in accordance with our policy.

PRE-EMPLOYMENT ASSESSMENT: As part of our recruitment process for this position, we require candidates who do not currently work for our organization to take a series of pre-employment assessments after they have submitted their applications. Please look for an email confirmation containing instructions for the pre-assessment

Hilo Medical Center