Job Description

Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We\'re looking for a Registered Nurse to join our fast-paced, customer-focused primary care/adult medicine/pediatric teams for Evernorth Care Group across the Phoenix Valley. If you\'ve always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we\'re sure you\'ll love this position.

Work hours: Typically Monday-Friday 8 a.m.-5 p.m. Some hours may vary based on the location.

Responsibilities:

• As a RN you will have all of the responsibilities of the Medical Assistant and LPN in addition to being the clinical arm of your department.
• Triage patient calls and concerns, make outreach calls to patients post-hospitalization and after visiting the emergency room.
• Support the clinician to help manage the complex healthcare needs of patients, lead and support the back and front office staff with regards to patient\'s concerns or center needs
• Maintain supportive relationships with multi-disciplinary team members in order to provide the best comprehensive care possible for our patients.
• You may also be asked to draw blood from ports, start and maintain simple IV infusions, assess and triage immediate response events within the clinics, and support LPNs, clinically, throughout the day.
• Help answer questions, concerns, and requests, either in person, through our EHR and patient portal, or by phone.
• Ensure day-to-day operations in the clinic, use your organizational skills to help manage the health care needs of our varied patient population.
• Accurately follow all policies and procedures while providing excellent customer service.
• Practice in alignment with the scope of your licensure.
• Properly document your efforts of all the care and information provided to our patients.
• Appropriately manage ambiguity and recognize appropriate ways to deal with conflict management.
• All other duties as assigned.

Minimum qualifications:

• RN License to practice in the state of Arizona
• High school diploma or GED certificate
• BLCS Certification
• Excellent customer skills, and care deeply about providing empathetic, quality care to customers
• Previous experience in a healthcare environment
• Experience working with Microsoft Office and comfortable with data entry into our electronic health record system

Preferred qualifications:

• 1+ year experience in the outpatient setting
• ACLS Certification
• Bilingual (English/Spanish) skills

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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