Job Description

Get to know The Pok\xc3\xa9mon Company International

The Pok\xc3\xa9mon Company International, a subsidiary of The Pok\xc3\xa9mon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pok\xc3\xa9mon Trading Card Game, the animated TV series, home entertainment, and the official Pok\xc3\xa9mon website. Pok\xc3\xa9mon was launched in Japan in 1996 and today is one of the most popular children\'s entertainment properties in the world.

Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram ().

Get to know the role

Job Title: Registration & Housing Manager

Job Summary: Plans and executes convention registration and housing processes in conjunction with 3rd-party vendor companies.

FLSA Classification (US Only): Exempt

People Manager: No

What you\'ll do

• Under the direction of the Manager, Convention Operations; develop, evaluate, and refine registration and housing processes.
• Coordinate and evaluate applicable vendor services.
• Own and manage regionals, internationals, and worlds tournament registration.
• Own and manage convention spectator registration flow and technology stack.
• Maintain housing lists and communications for events.
• Plan, coordinate and execute on-site logistics and signage to create a smooth attendee experience.
• Stay knowledgeable of emerging technologies and best-practices in event registration and room block management, providing recommendations for improvement.

What you\'ll bring

• 5-7 years\' experience managing registration and/or housing in a large convention, conference, or other event setting.
• Comfort with and excitement for emerging technologies and learning new software.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and meticulous attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to independently problem-solve in a fast-paced environment.
• Ability to respond to problems and to assist others with a calm, courteous, and helpful manner and attitude.
• Enthusiasm for creating attendee experiences that are ground-breaking and standard-setting.

How you\'ll be successful

• Passion for Pok\xc3\xa9mon: Develops an understanding of the Pok\xc3\xa9mon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
• Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
• Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
• Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
• Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals.
• Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pok\xc3\xa9mon experience.

What to expect

• An employee first culture
• Company events that celebrate the spirit of Pok\xc3\xa9mon
• Competitive cash-based compensation programs
• Base salary range: For this role, new hires generally start between $102,000 - $120,650. The full range is $102,000 - $152,000. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates\' qualifications and professional experience uniquely.
• 100% employer-paid healthcare premiums for you
• Generous paid family leave
• Employer-paid life insurance
• Employer-paid long and short-term income protection insurance
• US Employees: 401k Employer Matching
• UK/IRE Employees: Pension Employer Contributions
• Fitness reimbursement
• Commuter benefit
• LinkedIn learning
• Comprehensive relocation package
• Hybrid work environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

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