Job Description

Job Functions, Duties, Responsibilities and Position Qualifications:

Quality is in our DNA -- is it in yours?

You are a superhero when it comes to customer service and assisting patients. You\xe2\x80\x99ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You\xe2\x80\x99re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

This opportunity is:

Location: Hilo, Hawaii

Schedule: Monday- Saturday with flex day during the week

Hours: May vary between 6:00 am to 5:30 pm

Paid differential: for working weekend and holiday

In this role, you will:

• Welcomes on-site patients
• Secures appropriate billing and testing information including date of birth, address, insurance, ABN, Medicare/MediCal information
• Must be able to decipher doctor\xe2\x80\x99s orders and make sure orders are complete
• May be required to take phone orders from physician\xe2\x80\x99s and client offices
• Complies with federal and state privacy laws relating to protected patient health information. May receive, sort, and route mail
• May takes payments for services
• May be required to use Medi-Cal machines or online eligibility, adding machines, credit card machines, and company computer
• Performs other clerical duties as needed, such as filing, typing, photocopying, and collating
• Follow all HIPAA and Compliance guidelines
• Participates in and supports all Quality Assurance and Quality Improvement endeavors for the laboratory, as applicable
• In addition to an employee\xe2\x80\x99s typical schedule, this position may require employees to work weekends, split shifts, and holidays if needed by the company. Other duties may apply as necessary

Physical Capabilities

• Light physical effort (lift/carry up to 25 lbs.)
• Occasional reaching, stooping, bending, kneeling, and crouching
• Frequent, prolonged standing/sitting/walking
• Must be able to see, hear, and respond adequately
• Extensive computer work
• Frequent use of telephone and fax
• Occasional travel required to interact with Division personnel and/or attend meetings, educational training

Work Experience and Educational Requirements

• Minimum one-year previous medical reception experience required.
• Ability to professionally interact with patients, physician\xe2\x80\x99s, clients, and Company visitors.
• Previous computer and phone experience preferred.
• High school diploma or GED required.

Scheduled Weekly Hours: 40

Work Shift:

Job Category: Administration

Company: Clinical Laboratories of Hawaii, LLP

Regular Full Time
Sun-sat

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Sonic Healthcare