ROLE OVERVIEW
We are currently looking for a Retail Associate / Key Holder to assist with everything in the retail store in Wheeling, IL & at our off-site pop-up shops at swim meets in the Chicagoland area. This is a full-time position, 4-5 days per week, averaging at least 30 hours per week. Working weekends will be required. Starting pay range is $16 - $18 per hour (based on experience), plus annual reviews with opportunity for salary increase.
With headquarters located in Bloomington, Illinois, Kiefer Aquatics offers an ambitious and casual work environment. We honor and distinguish exemplary work in your respective field. Benefits for full-time employees include insurance, paid vacations, holidays & sick days, 401k with matching employer contribution, and advancement opportunities. We offer a fun & casual work environment!
Kiefer Aquatics is a leader in the competitive swim industry. Our store is part of the swim team / retail division of Kiefer Aquatics, a growing company which currently has 10 stores, and operations in 6 states. We work with a wide variety of swimmers, from youngsters just starting to swim, through highly competitive swimmers!
Primary Responsibilities
\xc2\xb7 Customer service in our retail store & at our swim events is the #1 priority.
\xc2\xb7 Merchandise, restock & organize the retail store.
\xc2\xb7 Ensure retail store is clean & ready for customers everyday.
\xc2\xb7 Open & close the store as needed.
\xc2\xb7 Prep all merchandise and other items for swim events.
\xc2\xb7 Create restock list for merchandise needed.
\xc2\xb7 Collaborate with staff to select new merchandise.
\xc2\xb7 Create visual merchandise displays.
\xc2\xb7 Contribute to social media posts.
\xc2\xb7 Check in purchase orders, process outgoing orders.
Success of Role
\xc2\xb7 Superior customer service & job execution
Experience & Attributes / Candidate Profile
\xc2\xb7 Experience working with customers .
\xc2\xb7 Organized with sound decision-making capabilities.
\xc2\xb7 Strong attention to detail and follow-up.
\xc2\xb7 Strong interpersonal communication and relationship building skills.
\xc2\xb7 Positive attitude demonstrating empathy with customers and co-workers.
\xc2\xb7 Collaborative driven can-do approach to find solutions, over-come objections and resolve issues.
\xc2\xb7 Consistent learning mindset with entrepreneurial spirit that supports growth and development.
\xc2\xb7 High level of integrity with a strong sense of accountability and ownership.
Compensation & Benefits
Kiefer provides competitive benefits including medical, dental and vision insurance programs combined with our 401k program providing contribution matching support. We also provide annual vacation and sick time allocations.
Physical Requirements
The physical demands of this position are representative of those that must be met to successfully perform the essential functions the job advertised.
\xc2\xb7 Prolonged periods of time standing in the store or at a swim meet
\xc2\xb7 Lifting up to 30 pounds.
Position Type / Expected Hours of Work
This is a full-time 4-5 day per week position with a guarantee of an average of 30 hours per week. Typical work hours of Monday through Thursday, 9:30 am to 5:00 pm. Working weekends will be required.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
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