Job Type
Full-time
Description
Hours: 10am-7pm, 5 days a week. Some evenings and weekends required.
Pay: Competitive salary + commission + bonus
Location: 6131 Columbia Crossing Drive Columbia, Maryland 21045
Experience: No experience needed, as long as you\'re willing to learn, we\'re willing to train!
Position Overview:
Under the direction of the District Sales Manager and Store Manager, the Fitness Consultant works one on one with our customers using our consultative sales process to find equipment solutions to best meet their fitness needs while working to achieve their sales targets.
Responsibilities:
Customer Experience:
\xc2\xb7 Work closely with customers in a consultative sales process to ensure the customer needs are met and that customer relationships are positive, productive, and profitable. Must be willing and able to demonstrate products for customers.
\xc2\xb7 Ensure the quality servicing of customers by personal involvement and intelligent solutions
\xc2\xb7 Maintain strong customer relationships and make recommendations for attracting new customers
\xc2\xb7 Identify quality, timeliness, or perceived value problems reported by customers, as well as requests for new products and services
\xc2\xb7 Readily respond to customer complaints and comments in a manner which resolves the issue while maintaining company guidelines
\xc2\xb7 Assist customers with in-store pick up to safely disassemble and transport merchandise to customer vehicles
Store Responsibilities:
\xc2\xb7 Ensure that in-store merchandising is effective, appealing and keeping with company standards
\xc2\xb7 Keep store inventory and products properly labeled, tagged and priced
\xc2\xb7 Properly record, track and secure inventory during assigned shifts including participation in monthly store inventory cycle counts
\xc2\xb7 Perform all closing responsibilities and duties per policies and procedures
\xc2\xb7 Ensure that all cash, check, credit card and financing transactions are properly recorded, reconciled and deposited in compliance with company procedures
\xc2\xb7 Ensure that proper image is portrayed through maintenance and upkeep of the building and grounds. Which include cleanliness of the store in ensuring garbage is removed, floors are vacuumed/cleaned, and signage is presentable and in working order
Professional Development:
\xc2\xb7 Develop a solid understanding of the merchandise offered by the store and the benefits by studying manuals, literature, videos, and other available sources of information
\xc2\xb7 Keep the District Sales Manager and Store Manager informed as to all pertinent factors affecting the assigned responsibilities
\xc2\xb7 Monitor sales results for potential improvements and variances from plan and takes appropriate actions
\xc2\xb7 Monitor competitive activity in the market and identify new competition and/or changes in competitor\'s activities
\xc2\xb7 Stay current on industry trends
\xc2\xb7 Make sure that the purchase of any used equipment is prudent and the company\'s best interest
\xc2\xb7 Perform other duties as assigned by Management
Requirements
Education:
\xc2\xb7 High school diploma or equivalent is required.
Experience:
\xc2\xb7 Previous sales experience preferred but not required
\xc2\xb7 Willing to train qualified candidates
Other Requirements:
\xc2\xb7 Ability to work flexible schedule including some evenings and weekends
\xc2\xb7 Physically able to demonstrate fitness equipment for customers
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
\xc2\xb7 Health & Dental Insurance
\xc2\xb7 Company paid Life Insurance
\xc2\xb7 401(k)
\xc2\xb7 Paid Time Off benefits
\xc2\xb7 Product discounts
\xc2\xb7 Wellness programs
Discover what it means to belong to a company recognized by Forbes, yet again, as one of the #WorldsBestEmployers of 2021!EOE/M/W/Vet/Disability
Salary Description
Competitive salary + commission + bonus
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