Job Description

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235 clubs and eight distribution centers. BJ\xe2\x80\x99s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we\xe2\x80\x99re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ\xe2\x80\x99s

• BJ\xe2\x80\x99s pays weekly
• Generous time off programs to support busy lifestyles*

o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

• Benefit plans for your changing needs*

o Three medical plans**, Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending

• eligibility requirements vary by position

**medical plans vary by location Job Summary: The Person in Charge works closely with the Club Manager and Assistant Club Manager in providing leadership and direction within the club while driving club performance by maintaining policies and procedures, delivering a positive service experience to Members, and providing leadership and direction. Acts as a key holder for the club. The manager is responsible to function as the Manager on Duty (MOD) as assigned. While MOD, the manager has responsibility to manage the entire Club, including all Club departments, to ensure excellent Member engagement, to address all concerns brought to the MOD\xe2\x80\x99s attention, and to escalate any concerns, as appropriate. Leadership: \xe2\x80\xa2 Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. \xe2\x80\xa2 Lead through change. Model leadership competencies to build credibility and act as a champion for business growth. \xe2\x80\xa2 Communicate effectively. Provide the information teams require to be successful. \xe2\x80\xa2 Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. \xe2\x80\xa2 Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members: \xe2\x80\xa2 Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. \xe2\x80\xa2 Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate. \xe2\x80\xa2 Ensure a safe and positive environment and experience for the team members. \xe2\x80\xa2 Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members: \xe2\x80\xa2 Guarantee service excellence through all points of contact. \xe2\x80\xa2 Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. \xe2\x80\xa2 Ensure a safe and positive environment and experience for the members. \xe2\x80\xa2 Daily commitment to GOLD Member Standards \xe2\x80\xa2 Greet, Anticipate, Appreciate (GAA) \xe2\x80\xa2 Fast, Friendly Full, Fresh, Clean Club Standards: Lead teams to deliver GOLD club standards daily. \xe2\x80\xa2 Define and model GOLD- Grand opening look daily \xe2\x80\xa2 All items stocked and promotional plans executed \xe2\x80\xa2 Maintain visible accurate signage \xe2\x80\xa2 Clean and organized, inside and out . Perishable areas stocked and rotated with cold chain maintained Know Your Business: \xe2\x80\xa2 Acquire a deep knowledge of key metrics and reporting for total club and department performance. \xe2\x80\xa2 Drive performance and profitability by using reporting to identify trends and areas of opportunity. \xe2\x80\xa2 Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics. \xe2\x80\xa2 Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets. Major Tasks, Responsibilities, and Key Accountabilities \xe2\x80\xa2 Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results. \xe2\x80\xa2 Maintains deep knowledge of club policies and procedures across all areas of the club. \xe2\x80\xa2 Provides leadership and direction, and manages day-to-day operations of Fresh (meat, produce, deli, bakery), Front of House Departments (tire bay, gas station, member service, frontline, membership fee income, and maintenance departments), overall merchandising, signage, recovery, and receiving within the club. \xe2\x80\xa2 Works closely with the Fresh Manager, Meat Manager, Front End Manager, and Night Manager to validate and ensure that all sanitation, food safety, and Team Member safety policies and procedures are in place and being effectively executed. \xe2\x80\xa2 Escalates issues as appropriate to Home Office or the Club Manager as needed. \xe2\x80\xa2 Responsible for the effective communication of department activities and Home Office initiatives to club Team Members. \xe2\x80\xa2 Responsible for the effective communication and partnership with regional business partners. \xe2\x80\xa2 Continually monitors member service levels and ensures a positive service experience is delivered to all Members. \xe2\x80\xa2 Assesses Team Member performance, provides actionable feedback and coaches, teaches and develops talent. Assists in onboarding, training and performance management. \xe2\x80\xa2 Learns quickly and adapts to change. Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the \xe2\x80\x9cwhy\xe2\x80\x99s\xe2\x80\x9d, and keeping messaging simple. \xe2\x80\xa2 Exhibits strong decision-making capabilities that align with the Company\xe2\x80\x99s strategic priorities and support the achievement of club operational goals and objectives. \xe2\x80\xa2 Operates forklift in a safe and efficient manner. \xe2\x80\xa2 Maintains all club policies and procedures. \xe2\x80\xa2 Regular, predictable, full attendance is an essential function of this job. \xe2\x80\xa2 Performs other duties as assigned, including working in other departments as needed. Qualifications: \xe2\x80\xa2 Previous retail experience in a retail store, supermarket, or warehouse required. \xe2\x80\xa2 A strong drive for results and solid work ethic is required. Must be honest, straight-forward and committed to providing high levels of service to members. \xe2\x80\xa2 Excellent communication skills required. Must be able to lead and motivate a large team. \xe2\x80\xa2 Basic computer knowledge (MS Word, MS Excel, Email) required. \xe2\x80\xa2 High school diploma and/or college degree preferred. \xe2\x80\xa2 Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results. \xe2\x80\xa2 Forklift operator required. \xe2\x80\xa2 Open shift availability required. \xe2\x80\xa2 At least 18 years of age. Environmental Job Conditions: \xe2\x80\xa2 Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may also require bending, pulling, reaching, climbing and/or stooping. \xe2\x80\xa2 Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance. \xe2\x80\xa2 Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ\xe2\x80\x99s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $19.00.