Job Description

Come work and play in the mountains! Whether it\'s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you\'ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary

Responsible for directing the day-to-day routine work of a larger group of associates, and is a key holder. Responsible for maintaining business standards and has increased decision making authority, acts as manager-on-duty in absence of other management presence. Also fulfills day-to-day work responsibilities for the organization as needed.

Job Specifications:

Expected Pay Range: $20.00 - $22.76 / hour

Shift type: Full & Part Time, Weekends and Holidays

Skill Level: Experienced

Ideal start date: 10/1/23

Job Responsibilities:

Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager

Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service

Maintain all company paperwork according to policies and standards

Assist in onboarding and training of new employees in POS, product knowledge, guest service, and sales

Assist Store Manager in communicating company values and goals to the employees

Manage inventory control and meet or exceed inventory goals

Enforce company cash handling and other Loss Prevention policies and procedures

Remain current on new industry products and trends; demonstrate knowledge of products

Communicate ideas or issues with the store manager

Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistance

Model customer service for employees and promote sales whenever interacting with guests

Walk the floor regularly to manage the floor for daily MOD responsibilities

Motivate employees to increase sales, units per transaction and transaction size in day to day sales

Ensure that all safety standards are being observed at all times

Other duties as assigned

Job Requirements:

HS Diploma or GED Equivalent - required

At least 1 year relevant work experience required, company experience preferred

At least 1 year supervisory experience - required

Basic computer skills with ability to learn - required

English fluency - required

Excellent communications skills both written and verbal - required

Self-motivated with the ability to multi-task - required

Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store - required

Familiarity with rental and retail POS systems - preferred

The expected pay range is $20.00 - $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 495901
Reference Date: 07/07/2023
Job Code Function: Store Operations

Nearest Major Market: Vermont

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Vail Resorts is honored to be recognized by Newsweek as one of America\'s Most Trustworthy Companies in 2023.

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