Job Description

Description:About Comprehensive Community Health CentersComprehensive Community Health Centers, Inc. (CCHC) is a Federally Qualified Health Center (FQHC) and a California Non-Profit Public Benefit Corporation. Our mission is to ensure the health and wellness of each individual so every person may reach their fullest human potential within a caring environment. Our vision is to increase access to high quality health and wellness services. To do this, CCHC provides high quality and affordable health care services in medical, dental, optometry, behavioral health, pediatrics, family planning, specialty care, and community outreach. To make these services accessible, we have 6 locations in Arleta, Eagle Rock, Glendale, Highland Park, North Hollywood, and Sunland. We also have a mobile clinic that travels to communities across Los Angeles County to bring health care services to them. To further our mission and vision, CCHC will be expanding outside Los Angeles County such as Long Beach and Nevada.Why Join UsProviding high quality and accessible health care to our underserved communities is our purpose. Our healthcare centers strive to bring health and wellness to all and embrace the diverse cultures of the communities we serve. We understand the importance of diversity, equity, and inclusion and embody this in the work that we do. As we grow and expand as a healthcare organization, we will be able to transform and make a positive impact in and around our communities. Join our mission and grow with us!Who We Are Looking ForOur Emergency Operations and Risk Management Department is seeking a highly motivated individual who is analytical, strategic, detailed oriented, curious, and take initiatives to fill the Risk Management (RM) Specialist position. Due to the department\'s fast pace environment, this individual must be comfortable with shifting from one task or project to another at any given time, while adhering to internal and external due dates. This will require the individual to have great time management and prioritization skills. To be successful in this position, this individual must have extremely strong research/investigative skills, communication both written and verbal skills, and presentation, facilitation, and training skills. This individual must also have strong interpersonal skills and be comfortable engaging with CCHC\'s leadership team.Summary of Risk Management Specialist ResponsibilitiesThe RM Specialist will report directly to the Director of Emergency Operations & Risk Management (Director of EO & RM) and will be responsible for assisting Director of EO & RM with managing CCHC\'s emergency management and risk management programs, and provide administrative support to the clinics. The RM Specialist is responsible for, but not limited to the following:

• Conduct thorough research and investigation in response to complaints, grievances, and incidents.
• Draft, finalize, and submit written responses to grievances submitted by IPA/Health Plan.
• Maintain logs for tracking of complaints, grievances, and incidents.
• Monitor and respond to CCHC\'s complaint hotline, grievances received from health plans, IPA, and other outside entities.
• Retrieve and review patient\'s medical records from electronic health records for completeness, accuracy, and compliance with regulations.
• Develop and conduct trainings relating to emergency management and risk management.
• Create and deliver reports and presentations highlighting findings, identifying and explaining potential risks, and recommending solutions.
• Develop and implement emergency operations and risk management efficiency projects.
• Manage and maintain CCHC\'s Emergency Operation Plan.
• Assist Director in completing the annual Federal Torts Claim Act application.
• Travel to clinic locations as needed to conduct assessments and trainings.
• Attend meetings, conferences, and trainings as deemed necessary for the department.

Requirements:Risk Management Specialist Education And Experience

• Bachelor\'s degree from an accredited 4-year college/university in Healthcare Administration or related field, or experience that provide the necessary knowledge and abilities to perform the job (required).

Risk Management Specialist Pay Rate: $27-$31 hourlyRisk Management Specialist Benefits:

• Medical, Dental and Vision \xe2\x80\x93 100% paid by Employer
• Life Insurance and Accidental Dismemberment \xe2\x80\x93 100% paid by Employer
• Paid Holidays
• Paid Time Off
• 401K
• 401K Matching
• Flexible Spending Account
• Fringe
• Supplemental Insurance

PM23PIc413a17bedc9-8722-34517095

Comprehensive Community Health Centers