Job Description

Now Hiring! Router

Is your current job a nightmare? Make it a dream!

The most trusted authority on sleep

We\xe2\x80\x99re no ordinary mattress company. In just over 30 years, Mattress Firm has become America\xe2\x80\x99s largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts\xc2\xae, we have helped millions of people get better sleep. That\xe2\x80\x99s who we are and what we do\xe2\x80\x94because everyone deserves a great night\xe2\x80\x99s sleep. We help people sleep well so they live well.

Why Work for Mattress Firm?

• Your opportunity to work for America\xe2\x80\x99s largest specialty mattress retailer
• Our teams are passionate, and our culture is inspiring

• You\xe2\x80\x99ll be surrounded by ambitious people: innovators, action takers; life changers that will inspire you
• You can make a difference in people\xe2\x80\x99s lives\xe2\x80\x94let\xe2\x80\x99s help people say goodbye to Junk Sleep and hello to the sleep of their dreams.
• We offer excellent growth opportunities through education and development programs
• Great benefits:

• Pay on demand option
• Mental health and life resources
• Great employee discounts:

• mattresses and sleep accessories
• cell phones and electronics
• travel
• car and home loans
• and more
• Medical, dental, prescription, and vision plans
• 401(k) with employer matching
• Competitive pay

The router is responsible for routing all Mattress Firm deliveries. This position is also responsible for answering incoming calls to support internal and external customers.

• Schedules deliveries according to capacity and business conditions
• Records missed deliveries or delivery problems
• Submits completed delivery manifests and stop records by deadline for contractor settlement purposes
• Answers incoming calls promptly and accurately
• Maintains accuracy of ticket management system
• Prints accurate pick lists
• Completes other projects and special assignments as requested by manager and/or Senior Management

Our mission and vision

As America\xe2\x80\x99s most trusted authority on sleep, our mission is to help people find the mattress of their dreams. With low prices, the best brands, and the knowledge of our Sleep Experts\xc2\xae, we make it easy to get a great night\xe2\x80\x99s sleep, every night.

Diversity, equity, and inclusion

We believe in an inclusive environment that attracts, develops, and retains top talent. Our Diversity, Equity & Inclusion Council works to promote the cultivation of a work environment that embraces and celebrates all the individuals, backgrounds and perspectives that reflect the communities we serve.

Giving back to our community

Whether it\xe2\x80\x99s volunteering at a foster care agency, food bank or even an animal shelter, we believe in giving back to our associates and the communities they live and work in. That\'s why we\'re proud to support organizations dedicated to helping people follow their dreams and thrive.

Pay Range: Up to $18.00 per hour

Now don\xe2\x80\x99t fall asleep out there\xe2\x80\xa6 the sooner that we receive your application, the closer you are to the career of your dreams!

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Mattress Firm