Job Description

Do people often refer to you as energetic or outgoing? Are you a driven individual who is motivated by success? Do you have a passion for connecting with people? Do you have a strong sales, retail, or service background?

Role Description
Hand & Stone Concord located at 8915 Christenbury Pkwy, Concord, NC 28027 is seeking a sales professional to join our front desk team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is to provide our valued members and guests with a world-class experience, and our Sales Associates are a critical link in ensuring that our clients\' experience in our spa is nothing short of exceptional!

Benefits GALORE!

• Competitive hourly rate PLUS commissions - earning potential is practically unlimited for strong sales performers!
• 401K options with 5% company matching, paid training, product and service discounts, and MORE!
• Opportunity for professional growth - we promote from within and have opportunity available for strong sales and service performers to move into a leadership path

Role Responsibilities

• Successfully achieve all performance-based goals set by your manager and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
• Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
• Passionately promote products and services
• Communicate with Service Provider team and maximize appointment book

The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We have both FULL TIME and PART TIME hours available!

About FGG Spa, LLC

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating 52 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come first!

We cant wait to meet you!

Hand & Stone