Job Description

Who We AreMint Cannabis, founded in 2016, is dedicated to providing affordable, patient-focused care while empowering our team to grow professionally and support our communities. From our roots in Arizona, wexe2x80x99ve expanded to Michigan, Missouri, Illinois, Massachusetts, Nevada, and Florida, fueled by a culture of innovation and collaboration. Beyond delivering exceptional service, we are committed to building stronger communities through outreach and meaningful relationships. With a focus on quality, service, and positive impact, Mint Cannabis is shaping a brighter future. Be part of the Mint Cannabis journey and see the difference!xe2x80x9cHere We Growxe2x80x9dMint Cannabis is seeking an experienced Patient Service Representative/Administrator. The Patient Service Representative educates patients and provides information about medical cannabis and its uses while providing fantastic customer service. At times, a patient service representative will be asked to cross-train and assist in other departments, such as administration and packaging. We want to maintain a fun, welcoming, professional environment for patients and coworkers.

• Your Daily Duties:

• Check-in, verify the status, and report patient allotment on POS system.
• Provides patients with education and information about medical cannabis and its uses.
• Assists patients with product selection in an efficient and timely manner.
• Processes patient orders and payments utilizing POS software.
• Operate, maintain, and close cash till and deposit the end of daily earnings.
• Assists management staff with daily operational needs. (This includes assisting in other departments when needed)
• Maintain a clean and professional environment for patients.
• Attributes:

• Customer-focused with a friendly and professional demeanor.
• Dependable and punctual.
• Ability to work well under pressure.
• Team player with a positive attitude.
• Knowledge of the uses of medicinal cannabis and different methods of medicating.
• Knowledge of cannabis brands and products available on the Arizona market.
• General knowledge of cannabis product regulations, including dispensing procedures and patient transaction limits.
• Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.
• Excellent communication, customer service, and sales skills.
• Basic knowledge of Microsoft Office.
• Ability to work in a fast-paced environment.

Qualifications:

• Education:

• High school diploma or equivalent.
• Experience:

• Customer service: 1 year
• Medical Terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Cash Handling Experience

Must-Have:

• Flexible schedule, including days, nights, and weekend availability to meet the needs of the business.
• Must be twenty-one (21) years of age.
• Valid Michigan driver's license/ Identification

Job Type: Full-timeLocation: Onsite; 4332 University Blvd S, Jacksonville, FL 32216Schedule:

• 8-hour shift
• Day shift
• Holidays
• Week Days
• Night shift
• Weekend availability

Salary: $15What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• The chance to make a significant impact within a growing company.

Benefits:

• Employee discount
• Medical
• Dental
• Vision

How to Apply:Interested candidates should submit their resume and a cover letter outlining their qualifications and experience via the web portalStay Connected with Mint Cannabis!Follow us and stay updated on the latest opportunities, news, and cannabis culture at Mint Cannabis.LinkedIn:
Mint Deals:Mint Cannabis is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.Powered by JazzHR

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