Job Description

SALES COORDINATOR/FRONT DESK AGENT

Hampton Inn Daytona Shores, 3135 South Atlantic Ave., Daytona Beach Shores , Florida, United States of America Req #2671

Wednesday, June 28, 2023

Hampton Inn Daytona Shores

We currently have an exciting opportunity for a Sales Coordinator /Front Desk Agent and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.

By combining these two vital roles, we are ensuring a true team approach for our guests. The Sales Coordinator will play an important role in the overall success of our sales team while working with the Front Desk Agents to complete the sale. The ideal candidate will have the ability to connect with people in a meaningful way. They will have a hands-on approach that will contribute to satisfied and loyal clients.

Responsibilities:

• Respond to group inquiries and other requests in a timely manner

• Block groups in hotel systems

• Prepare, show rooms, and give tours to walk-in clients

• Create and distribute flyers for special events

• Oversee group blocks and rooming lists, ensuring accuracy using our reservation system

• Route billing, payments, etc.

• Prepare reports for revenue management and sales teams

• Assist with scheduling and servicing meeting rooms as needed

• Other duties as assigned by management

• Work as a front desk agent as scheduled.

• Minimum of 2 years\xe2\x80\x99 experience as a Front Desk Agent in the hotel industry

• Front Desk or Sales experience with the brand strongly preferred

• Highly motivated, self-directed, with strong initiative and desire for achievement

• Exceptional customer service skills required

• Professional attire required

• Strong computer skills, email, Excel, must be trainable on Sales systems

• Excellent communication, problem solving, and presentations skills required

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company\xe2\x80\x99s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York\xe2\x80\x99s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA.

• Job Family Hotels
• Pay Type Hourly

MCR Hotels