Job Description

Company Description

Pay: $11 / hour plus commission potential up to $85,000 per year.

About Westgate Resorts
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country\'s most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!



Our mission in Hotels Corp is to create the start of a memorable vacation for our customers calling in through an inbound service. This position will be responsible for providing our customers with the widest selection of hotel accommodations, ticket services and destination services over the phone to help create an unforgettable experience.

Responsibilities for our Inbound Sales Represnetative:

• Responsible for responding to incoming phone calls
• Answer questions regarding resort amenities, ticket and park information, unit descriptions, location and travel directions, and reservation confirmations
• Qualify customers and pre schedule guests for a tour presentation
• Book reservations
• Efficient with computer systems, knowledge of seasonal rates and awareness of black-out dates
• Confirm/Cancel reservations
• Cross-sell -- Sales skill with the ability to determine needs
• Problem resolution -- Ability to solve problems without hesitation

Qualifications

• Minimum six months experience in sales
• Ability to make decisions quickly based on the vacation needs of the prospect
• Efficient in Basic computer program

Additional Information

Why Westgate?

• Comprehensive health benefits - medical, dental and vision
• Paid Time Off (PTO) - vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

Westgate Resorts