Job Description

Company Description

About Westgate Resorts
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country\'s most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!



The primary function of the Vacation Package Activation (VPA) Team is to provide sales tours for resorts located outside of Florida by activation of packages for discounted resort stays. Activation includes manifesting the invites, booking the reservation for the stay, and scheduling the tour date and time.

Essential Duties and Responsibilities

• Answer Inbound Calls from non-owner guests to sell CAT/WSE Vacation Packages.
• Contact guests via Outbound Calls to sell CAT/WSE Vacation Packages.
• Provide 5 Star Customer Service to non-owner guests & OPC\'s
• Telesales VPA Team Members will qualify the guest and sell the package.
• After closing the sale, the VPA Team Member will transfer the Vacation Package purchaser to CAT to book the package and take payment.
• Maintains a tracking log of Vacation Packages sold.
• Complete daily minimum outbound call requirements for the department.

Qualifications

Education and/or Experience:

Associate\'s degree (A.A.) or equivalent from a two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Additional Information

Why Westgate?

• Comprehensive health benefits - medical, dental and vision
• Paid Time Off (PTO) - vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

Westgate Resorts