Job Description

Red River Commodities processes sunflowers and select other specialty crop agricultural products to create food ingredients. We contract directly with local growers to provide the freshest possible grains at the best possible prices. Our team shares core values focused on family, pride, passion, and integrity. We work hard, play harder, embrace authenticity, and always support one another to achieve our goals.

Job Responsibilities:

• Customer set-up and administration.
• Contract and order management including sales, purchase, transfers.
• Provide timely updates and general customer service to international and domestic customers and agents as assigned.
• Sample facilitation.
• Log quality complaints and support sales/QA in compiling support data as needed.
• Collaboration with Sales, Production, Procurement, Warehouse, Finance, Quality, Inspectors and Certifying Agents to assist with sales transactions.
• Preparation of monthly statements of account, contract balance reports, and other reports as assigned.
• Work with logistics team to coordinate shipments with ocean freight forwarders, inland trucking companies, rail for inbound and outbound shipments. Lead for boxcar management.
• Lead for export documentation. Create necessary labels and ensure proper paperwork is completed for each transaction.
• Work closely with other team members cross trained to ensure coverage for international customers.
• Monitor invoice payables and commission statements associated with export sales.
• Create necessary labels and ensure proper paperwork is completed for each transaction.
• Assist with trade program paperwork and reporting, international marketing and tradeshow planning.
• Serve as back up to Receptionist and other Food Ingredient Customer Support Administrators as needed.

Job Qualifications:

• Associate Degree in marketing, business management, accounting or related field preferred.
• Minimum 1 year Customer Service experience.
• Preference for foreign language skills \xe2\x80\x93 Conversational Spanish desired.
• Experience in agriculture, international trade, or logistics helpful.
• Strong organizational & computer skills needed.
• Excellent and professional interpersonal, written & oral communication skills required.
• Must be accurate, dependable, and able to work independently.

Benefits:

• Competitive pay
• Paid time off
• Paid Holidays
• Medical, dental & vision insurance
• Life insurance
• Short- and long-term disability insurance
• 401k & company match
• Profit Sharing
• Ongoing job skills and learning opportunities.
• Employee Assistance Program

Red River Commodities and its subsidiaries are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This applies to all employment practices within our organization. Red River Commodities makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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Red River Commodities