Job Description

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Overview

Superior Air-Ground Ambulance Service, Inc., is the largest independent, locally owned and operated Emergency Medical Service provider in Illinois, Northwest Indiana, Wisconsin, Michigan and Ohio. We provide wheelchair transportation, Basic Life Support, Advanced Life Support, and Critical Care Ground Transportation, as well as Critical Care Rotary Air Transportation. Much of our proven success is attributable to the exceptional, compassionate customer service provided by our employees.
Responsibilities

• Coordinates the scheduling of hours and station assignments for all street employees.
• Organizes the number of ambulances that are on the roads and assigns teams to each ambulance.
• Runs demand analysis reports.
• Ensures full coverage when short staffed.
• Responsible for processing payroll: verifying all time sheets, payroll codes, monitoring overtime, resolving discrepancies in hours with managers, and running payroll reports for Vice President.
• Monitors employee certifications/licenses. Makes sure all employees are current and notifying station managers if up for renewal. Will remove employees from roster if their certifications/licenses have expired.
• Enters all certification/license information and expiration dates for all employees on crew scheduler.
• Other duties as assigned.

Qualifications

• Excellent attention to detail.
• Good organization and follow through.
• Must be able to juggle multiple tasks.
• Extreme patience is necessary.
• Good customer service and conflict resolution abilities.
• Must be computer literate, especially Excel.
• Familiarity with Dispatch system helpful.
• Previous EMS experience preferred.

Superior Air-Ground Ambulance Service, Inc. is committed to attracting and retaining the best talent. We are an Affirmative Action/Equal Opportunity Employer. Qualified applicants of all backgrounds are encouraged to apply. M/F/V/D

Superior Air-Ground Ambulance Service