Must be at least 18 years old. To maintain a clean and stocked butcher block/seafood counter. Must have customer service skills and good team work. Job entails customer service, ordering, inventory and breaking down loads, keeping items fresh and stocked. Job Title: Butcher Block Clerk Reports to: Butcher Block Supervisor Salaried or Hourly: Hourly Job Code: 001180, 100595 Department: Meat Date: March 2015 Position Purpose: Provides courteous, personalized service to customers at the Butcher Block through the preparation of prepared products and the display and sale of meat and poultry products. Ensures customer service and product quality, freshness, safety and selection. Key Responsibilities & Accountabilities: \xc2\xb7 Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints and reporting to the Meat Manager or Store Director as appropriate. Promotes Albertson\xe2\x80\x99s philosophy of personalized service. \xc2\xb7 Receives and breaks down loads. Stocks, displays and rotates meat, poultry and seafood products in the Butcher Block to ensure quality, freshness, selection, eye-appeal and proper inventory level to meet customer demands. Processes fresh fish and other seafood items. \xc2\xb7 Prepares seafood salads and other seasoned or prepared product. Cooks food samples. Steams clams and lobsters. \xc2\xb7 Weighs, wraps and prices butcher block products. \xc2\xb7 Opens and sets up butcher block cases. Closes, pulls down and cleans butcher block case according to Company procedures. Ensures cleanliness and sanitation of sales floor, work area, freezer and cooler, equipment and retail cases. \xc2\xb7 Implements effective promotional and seasonal displays. Controls shrink and expenses. \xc2\xb7 Ensures proper inventory level, product quality and freshness and to prevent the sale of out of code or spoiled products. Maintains and organizes and work area. \xc2\xb7 Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow. Complies with retail labeling laws, federal and state regulations and Company policies. \xc2\xb7 Follows Company policy in pricing and handling re-worked and reduced-to-clear items. Complies with all federal, state and local health, and food handling and safety standards. \xc2\xb7 Handles customer relations. Assists customers by taking and filling special orders. Makes product suggestions and engages in suggestive selling. Makes intercom announcements. \xc2\xb7 Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to the Butcher Block Supervisor or Store Director as appropriate. \xc2\xb7 Maintains and cleans knives, scales, display cases, knives, scales, steamers, broilers, microwave oven, boiling pots and other cooking and cutting equipment. \xc2\xb7 Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity. \xc2\xb7 Other necessary and required duties. Skills and Physical Requirements: \xc2\xb7 Requires working knowledge of all job duties within the Butcher Block including cutting, wrapping, steaming and customer service. \xc2\xb7 Requires strong communication skills and interpersonal skills and the ability to maintain composure in dealing with customers and co-workers. \xc2\xb7 Requires a good understanding of overall company practices and Butcher Block policies and procedures. Requires the ability to judge and react to business activity. \xc2\xb7 Must have knowledge of product variety, standards, perishability, food safety, sanitation, labeling and department policies and procedures. \xc2\xb7 Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 55 lbs. Bends, stoops and reaches frequently and occasionally climbs ladders. Pushes and pulls fully loaded hand trucks, high boys and pallet jacks. Performs repetitious arm movement to prepare and package products. \xc2\xb7 Manual dexterity and good eye-hand coordination are necessary. Must be able to operate kitchen utensils and equipment. \xc2\xb7 Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics and weights and measures. Must have knowledge of taste, content and perishability of products, safety and sanitation procedures and department policies and procedures. \xc2\xb7 Utilizes knives, scales, steamers, broilers, microwave oven, boiling pots and other cooking and cutting equipment. Utilizes cleaning supplies and equipment. Utilizes safety cutters. Requires use of safety gloves. \xc2\xb7 May be required to work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required. \xc2\xb7 Exposure to potential hazards exists with respect to cutting equipment and other work aids necessary to perform job duties. Work Environment: \xc2\xb7 Hands are in frequent contact with ice, hot and cold water, and meat, fish and poultry products. Exposure to heat and steam of 400\xcb\x9a Fahrenheit while cooking products and samples. Exposure to potential hazards exists with wet floors, cutting and cooking equipment and procedures. \xc2\xb7 Exposure to 30\xcb\x9a Fahrenheit while handling products in cold cases, 28\xcb\x9a Fahrenheit in cooler and -20\xcb\x9a Fahrenheit in freezer. \xc2\xb7 Working conditions consist of a temperature controlled store environment. Safety \xe2\x80\x93 Sensitive Position: Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others. DISCLAIMER: The above statements are intended to describe the general nature of work performed by the associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified which may vary within each store and/or from store to store. The responsibilities, duties and skills required of personnel so classified may vary from store to store. Job Type: Part-time Pay: From $16.00 per hour Expected hours: 32 \xe2\x80\x93 40 per week Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
Weekends as needed
Work Location: In person
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