Job Description

Requisition No: 847181Agency: Department of TransportationWorking Title: SECRETARY SPECIALIST - 55013596Pay Plan: SESPosition Number: 55013596Salary: $34,255.00 - $44,330.00Posting Closing Date: 03/10/2025Total Compensation EstimatorSTATE OF FLORIDA DEPARTMENT OF TRANSPORTATION
JOB POSTING DESCRIPTION
TRANSPORTATION DISADVANTAGED/952OPEN COMPETITIVE
SELECTED EXEMPT SERVICECONTACT PERSON: Brooke HaireCONTACT PHONE NUMBER: 850-410-5700CONTACT EMAIL ADDRESS: brooke.haire@dot.state.fl.usANTICIPATED BI-WEEKLY HIRING SALARY: $1,425.00Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Health insurance (over 90% employer paid)
• $25,000 life insurance policy (100% employer paid)
• Dental, vision and supplemental insurances
• State of Florida retirement package
• 10 paid holidays a year

• Generous vacation and sick leave
• Career advancement opportunities
• Tuition waiver for public college courses
• Training opportunities
• Employee Assistance Program (EAP)

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system!For additional benefit information available to State of Florida employees, go to https://www.mybenefits.myflorida.com/SPECIAL REQUIREMENTS: You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALSWITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call (850) 414-5300 for assistance.This position requires a valid Class (E) driver license with an acceptable driving record in accordance with the Department's Drivers Record Requirements Policy. An unacceptable driving record is defined as any of the following: * three (3) or more moving violations in the past 3 years that accumulate 3 or more points per violation;

• any 2 convictions of reckless driving in the past 3 years;
• a suspension or revocation of the driver license for moving violations in the past 3 years; and
• a suspension or revocation for refusal to take a sobriety test, or any suspension or revocation for a DUI conviction in the past 4 years

Your driving record will be reviewed and the status of your driver license confirmed.POSITION DESCRIPTION:Serves as primary person to answer all incoming calls and correspondence fro the Transportation Disadvantage (TD) Helpline/Ombudsman Program. Updates and maintains the database for the Ombudsman and Florida Toll Permit Programs. Generates reports from the database, as required. Processes all report requests on the Toll Permit Program in accordance with approved procedures.Assists Quality Assurance Program team members with travel arrangements, including processing travel reimbursements. Assists team members with contract management filing, as needed. Assist with the preparation of reports, presentations and project deliverables. Assist with the preparation of meeting arrangements, materials and minutes.Prepares and/or provides timely response to public inquiring related to Transportation Disadvantages issues. Provides assistance and information on TD programs, as requested. Assists in the development of public information documents. Assists with the organizing and planning TD events.Receives and processes office correspondence. Maintains office files, copies documents. Greets and directs office visitors.KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of the Transportation Disadvantage program; knowledge of operating a multi-line phone systems; knowledge of Microsoft Office Software and Internet usage; ability to communicate well both verbally and in writing; ability to use publishing type computer software, for example Adobe Creative Suites/Indesign; ability to operate general office equipment; Ability to answer telephone calls in a courteous and professional manner; ability to deal with internal and external customers in a courteous manner; ability to establish and maintain effective working relationship with others; ablility to reamin calm and effective under pressure; abililty to organize and maintain files.OTHER JOB RELATED REQUIREMENTS:Class E Valid driver's license; ability to travel statewide

• Working hours: Daily from 8:00 am to 5:00 pm

AS A CANDIDATE, YOU MAY BE REQUIRED TO PROVIDE DOCUMENTATION (I.E. HIGH SCHOOL DIPLOMA OR EQUIVALENCY, COLLEGE TRANSCRIPTS, ETC.) TO VERIFY MEETING THESE MINIMUM QUALIFICATIONS.VETERANS' PREFERENCE ONLY APPLIES TO CAREER SERVICE POSITIONS.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.Location:TALLAHASSEE, FL, US, 32399

State of Florida