Job Description

Delaware North Sportservice is hiring a seasonal Security Officer to join our team at Progressive Field in Cleveland, Ohio. As a Security Guard, you will ensure a safe and secure environment for our guests and team members. If you thrive on excitement and want your workday to fly by, apply now to join the action.We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.

• Patrol pedestrian and mobile facilities.
• Promote protection and safety of company assets, patrons, and team members.
• Enforce and adhere to all unit, department, and company policies and procedures; report incidents.
• Observe and report procedural violations and illegal activity.
• Fill out departmental log forms, verify all paperwork is complete and turned in at the conclusion of the shift.
• Assist with emergencies as directed.
• Assist with check-in and check-out on event days

• Must be at least 21 years old.
• Prior security experience preferred.
• Demonstrate skill in dealing with guest complaints, using active listening skills to control difficult situations, and maintaining customer goodwill.
• Ability to work in a fast-paced environment.
• Must be available to work weekends, holidays, and special events.
• No diploma required

• Requires the ability to see, hear, walk, run, sit, squat, bend, reach and grasp objects throughout the shift in all weather conditions.
• Must be able to carry up to 50 pounds.

Delaware North