Job Description

Location Description

At the Residence Inn by Marriott Boston Woburn we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice\xe2\x80\x94we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.

If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Residence Inn by Marriott Boston Woburn with Pyramid Hotel Group can mean for you!

Residence Inn by Marriott Boston Wodburn boasts 149 guest rooms and 680 sq ft of event space.

Overview

JOB SUMMARY

We are seeking a hospitality professional with strengths in safety and security for the position of Security Officer at the Residence Inn Woburn. This position is responsible for patrolling the hotel premises to maintain order, enforce regulations and ensure observance of applicable laws.

CANDIDATE PROFILE

This position is an overnight position for Friday night and Saturday night.

Experience:

Must have at least (1) or more years of experience, with a combination of previous Security experience preferred.

KEY RESPONSIBILTIES

The primary responsibilities for the Security Officer include but are not limited to:

• Patrolling lobbies, corridors, guest rooms, and other hotel areas, confers with management, interviews guests and employees.
• Administrative duties, which will include writing incident reports, logs, accident reports, lost and found reports
• Responding to calls for service when needed.
• Responsible for all lost and found items for the hotel.
• Interrogate persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, accidents, illness, violations of policies, and any other loss related event.
• Patrolling hotel areas to detect/report and/or control fires, unsafe conditions, and missing or inoperative safety equipment.
• Responding to, controls, provides and obtaining assistance for victims of accidents and/or illness. Also reports on such in documentation.
• Notifying staff of presence of persons with questionable reputations.
• Assisting management and law enforcement officers in emergency situations.
• Completing daily logs and incident reports.
• Conducting daily key inventories and reports and variances.
• Responding to alarm notifications.

Qualifications

JOB QUALIFICATIONS

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:

• Demonstrated ability to work cohesively with a team.
• Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
• Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.
• Must be able to lift up to 30lbs + on a regular and continuous basis.
• Thorough knowledge of safety and security procedures.

The Residence Inn Woburn is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

Pyramid Hotel Group