Under routine supervision, the incumbent is responsible for documenting the intake of security-related calls and emails while having the ability to route/escalate issues appropriately. This role ensures that J.B. Hunt's assets are protected relative to theft, assault, fire, and other safety issues. This position assists with the security, safety, and well-being of all persons on the J.B. Hunt campus and at remote J.B. Hunt locations. Other duties as assigned.
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Key Responsibilities:
Answer incoming calls of security concerns and identify the next steps to address the concern or help direct to the best point of contact
Identify and write initial reports on accidents, incidents, or suspicious activities; record and gather details from available sources
Operate access control functions of corporate campus and remote sites, issue security credentials when required
Conduct routine video review and analysis as needed
Respond to and track alarm notifications at corporate and remote sites
Comply with site-specific Security regulations/projects enacted by company management. Prepare security assessments based on these regulations
Conduct routine monitoring of facilities, campus buildings, and/or parking lots in person or by video surveillance to identify and resolve any violations, issues, or concerns, and report to management as appropriate
Follow procedures for safety initiatives, including fire prevention, property patrol, traffic control, and accident investigations
Work with law enforcement agencies and remain compliant with local, state, and federal regulations
Provide desk coverage for Corporate Security Officers when required
Answer and respond to campus 911 calls. Coordinate with emergency management services
Monitor and report seal break activity
Monitor department email groups; escalate requests/inquiries to team leads or management if assistance is needed
Conduct wellness checks for employees as requested by management, human resources, safety, or emergency contacts of JB Hunt employees
Coordinate with contract security at remote sites to complete routine operational tasks
Adhere to security systems, technologies, operating standards, and procedures; continually monitor existing security systems and technologies for possible security leaks or fraud
Other duties as assigned
Qualifications:
Minimum Qualifications:
High School Diploma or GED equivalent with 1 year of security-related experience and/or training and/or equivalent military experience; ability to pass a background check
Preferred Qualifications:
Experience in security, military, and/or law enforcement
CPR Certification
Experience with security operations
Ability to communicate (written and verbal) effectively
Ability to fulfill the physical requirements of the position
Ability to maintain professionalism while dealing with difficult individuals
Ability to make independent time-sensitive decisions
Ability to work both individually and as a team
Customer Service skills
Experience in safety management
Experience in the transportation industry
Experience working in a fast-paced environment
Interest in learning new technologies/software applications
Knowledge of basic employee safety
Proficient time management skills
Surveillance skills
Willingness to work night shifts
Schedule:
Thursday through Saturday with every other Wednesday off from 6pm to 6am
This position is not eligible for employment-based sponsorship.
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.
Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
00580438 Security Operations Coordinator I (Open) "This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
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