Job Description

Overview

The Storage Manager plays a crucial role in overseeing the daily operations of our storage facility. This position requires a detail-oriented individual who can effectively manage inventory, ensure optimal organization, and maintain high standards of customer service. The ideal candidate will possess strong leadership skills and be adept at training and developing staff to enhance operational efficiency.

Responsibilities

Oversee the organization and management of all storage units and other employees. Implement effective shift management practices to optimize staff productivity and service quality. Train and develop staff on best practices in storage management, customer service, and operational procedures. Knowledge of SiteLink helpful. Attention to details, tech savvy and work closely with ownership to maintain high level of occupancy. Maintain high standards of phone etiquette when interacting with customers. Ensure compliance with safety regulations and company policies within the storage facility.

Skills

Strong organizational skills to manage multiple tasks efficiently. Demonstrate integrity and reliability in maintaining high levels of management. Experience in shift management to ensure smooth operations during all hours of operation. Background in retail management to understand customer needs and sales strategies. Excellent phone etiquette for professional communication with clients and team members. Ability to develop training programs that enhance employee performance and service delivery.
Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

Health insurance
Shift:

8 hour shift
Experience:

Self-Storage: 2 years (Required)
Ability to Commute:

Norwalk, CT 06854 (Required)
Ability to Relocate:

Norwalk, CT 06854: Relocate before starting work (Required)
Work Location: In person