Job Description

Job Title: Senior Administrative/Clerk
Location: Urbandale, Iowa
Job Type: Contract Position
Job ID: #149532
Salary: $20/hr:
We are seeking a detail-oriented and organized Senior Administrative/Clerk to support customer service operations in a fast-paced environment. The role involves handling inbound calls from builders, electricians, contractors, and customers inquiring about the status of electric and gas service installations.Key Responsibilities:

• Answer and manage calls from various stakeholders, including builders, contractors, and customers.
• Provide accurate updates on service installation status using company systems (CSS and Maximo).
• Forward relevant information to Construction Services Agents for further action.
• Maintain accurate records and ensure efficient communication between departments.
• Deliver excellent customer service and resolve inquiries in a timely manner.

Qualifications:

• Strong communication and customer service skills.
• Proficiency in using systems such as CSS and Maximo (preferred).
• Ability to handle a high volume of calls and manage multiple tasks effectively.
• Detail-oriented with excellent organizational skills.
• Prior experience in administrative or clerical roles is a plus.

About Us:
Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions.
IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, or gender identity. national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.Powered by JazzHR

IntelliPro Group