Job Description

What we do here changes the world. UTHealth Houston is Texas\xe2\x80\x99 resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That\xe2\x80\x99s where you come in.

Once you join us you won\'t want to leave. It\xe2\x80\x99s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you\xe2\x80\x99d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time \xe2\x80\x93 all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you\xe2\x80\x99ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees\xe2\x80\x99 wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Join a growing team! With the opening of Dunn Behavioral Sciences Center/HCPC at UTHealth Houston, we will soon have the largest academic psychiatric hospital in the country, serving the region with an 500+ bed facility. Our dedicated health care employees will have the opportunity to be exposed to a variety of mental health specialties and cutting-edge research. With exposure to a variety of specialties such as Acute, Subacute, and Intensive Outpatient, Continuum of Care, Mood Disorders, ECT, Early Onset Treatment , Adult General Psychiatry, Competency Restoration, Child and Adolescent, Juvenile Justice, Geriatric Psychiatry, Treatment Mall and Unit-Based Programming.

This dedicated team will work in an integrated campus to bring world class resources to the community. Apply today to be a part of this committed team serving the mental health needs of the area.

Position Summary:

Provides moderate to complex technical and functional support for complex multi-user departmental applications including hardware, software and applications.

Location: Dunn Behavioral Sciences Center/HCPC at UTHealth Houston

Dept.: BSC Quality

Status: Full-Time

FLSA: Exempt

Position Key Accountabilities:

1. Manages and/or performs the administrative configurations of multi-user departmental applications (i.e. authorization rules, automated provisioning interfaces, metadata, data structures etc.) to meet the needs of the department.
2. Works with System Administrators to configure servers and operating systems to meet the needs of the department.
3. Assesses how well application(s) are meeting the varied needs of the user community and recommends and implements approved changes in process, procedures and interfaces when appropriate.
4. Proactively works with the UTHSC-H Help Desk, IT Security, Network Operations, Desktop Support and DataCenter Operations as appropriate to provide and support application security, performance, reliability, integrity and availability for the user community.
5. Ensures that the system owner understands their role and responsibilities and ensures that expectations are appropriately met.
6. Evaluates application upgrades to determine applicability. Develops and executes upgrade plans.
7. Develops and tests disaster recovery and business continuity plans appropriate for the application.
8. Provides end user training and support for the application.
9. Implements and administers application security in accordance with best practice, UT, State and Federal regulation.
10. Provides first level technical support and is the liaison for second level technical support.
11. May manage HR activities for direct reports in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations and salary planning.
12. Other duties as assigned.

Certification/Skills:

• Advanced skills with multi-user departmental applications.
• Outstanding interpersonal and communicative skills.
• Proficient knowledge of Microsoft Office.
• Technical proficiency with hardware, software and application.
• Solid understanding of departmental use of the application.
• Familiar with WEB technology, database concepts and networking.

Minimum Education:

Bachelor\xe2\x80\x99s degree or relevant experience in lieu of education.

Minimum Experience:

Five years of experience in administration, configuration and support of complex multi-user applications.

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/pr 10 pounds constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code \xc2\xa7 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.

If you are looking for a great healthcare career in Houston, visit !

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston\'s Health University and Texas\' resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth Houston is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth Houston includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university\'s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children\'s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Houston Office of Benefits Website.

Equal Employment Opportunity Statement

UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.

UTHealth Houston has adopted a policy consistent with CMS regulations to protect our patients and university community from exposure to COVID-19. This policy affects all employees, residents, fellows, students, contractors, new hires, visiting scholars program participants, adjunct faculty, and volunteers who work, train, or collaborate at the John S. Dunn Behavioral Science Center.

In addition, all UTHealth Houston employees who are assigned to work at a location that is subject to the affiliated partner\'s hospital, clinical offices, or agency are required to abide by UTHealth\'s Houston rules and regulations, as well as the affiliate\'s rules and regulations, including COVID-19 vaccination and safety requirements.

Work location is based on the needs of the department and may be adjusted.

University of Texas Health Science Center at Houston