Job Description

Why join us?

Our purpose is to design for the good of humankind. It\xe2\x80\x99s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Leads a three-category global team responsible for delivering strategic launch plans\xe2\x80\x94for global integrated marketing of product launches and for product lifecycle management\xe2\x80\x94that help deliver on the revenue and brand goals for the two flagship MillerKnoll brands\xe2\x80\x94Herman Miller and Knoll. Establishes and grows the relationships, practices, and structures for a high-performing global product marketing organization that plans and executes product launches across Workplace, Seating, and Lifestyle categories. Serves as senior-most Herman Miller and Knoll product marketing lead to the Global Product Management category leads in aligning product strategy, vision, and go-to-market planning. Acts as the orchestra leader and key senior connector between the product category leadership, brand marketing leadership, and creative studio leadership.

ESSENTIAL FUNCTIONS

Accountable for individual product and category campaigns aligning to overall brand strategy and corporate initiatives, connecting dots across the categories to strengthen go-to-market strategies.

Accountable for the development and ongoing management of large-scale launch budgets, and category-level budget to both optimize for return on investment and nurture brand health for Herman Miller and Knoll brands.

Drive cross-functional strategic alignment and ensuring that channel and functional teams execute against the robust marketing and readiness strategy successfully and flawlessly, while putting processes in place to reduce friction and increase efficiencies between teams.

Establish clear purpose, roles, structure, budgets, KPIs, and processes to create a unified and efficient global product marketing approach for the Herman Miller and Knoll brands.

Key marketing partner to distribution channel leads, Product Development, external designers, and Product Management leadership in ensuring maximized, powerful global product launches and in creating annual category marketing plans that align with business strategy.

Key marketing partner to Global Creative Studio, Product Development and Product Management functions in creating best practices that streamline work, integrate into the NPC process, and increase efficiencies in performance and resources for product launches.

Key marketing partner to Product Management and Product Development in representing voice of the customer and providing insights that may influence launch timing, go-to-market strategy, and product development considerations for Herman Miller and Knoll brand products.

Lead and develop a team that manages all global product launches, go-to-market campaigns, and lifecycle management initiatives across product categories (Seating, Workplace, and Lifestyle) for both Herman Miller and Knoll.

Lead strategy development for all three categories for both Herman Miller and Knoll (acknowledging that the Workplace category is the largest and most complex category) while partnering with cross-category team on strategy and execution of integrated marketing campaigns and initiatives across multiple distribution channels (contract and retail), verticals (enterprise, healthcare, education) and marketing platforms (site, social, CRM, PR, showroom/stores, other experiential/events, etc.) globally, for all leaders within all three categories inclusive of Seating and Lifestyle.

Manage team workload and project assignments across the two brands\xe2\x80\x99 category initiatives, product launches and product lifecycle projects.

Responsible for reconciling global strategic brand goals and regional realities in the positioning of the Herman Miller and Knoll brands and their products.

Leads the team vertically (your own structure), horizontally (key contributor and cross functional leader) and as an agile leader with the MillerKnoll leadership team.

Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

10-15 years of related brand and product marketing experience, preferably in a matrixed environment.

BA/BS preferred.

Master\xe2\x80\x99s a plus but not required.

Skills/Abilities

Embraces mindset of servant leadership, inspiring, motivating, and stewarding talent and teams through positive influence.

Inherently brings a creative mindset balanced with business functionality.

Demonstrated ability to lead, influence, solve problems, and work with all levels in the organization, including executive leadership and influential customer representatives.

Advocates for all three categories (Workplace, Seating and Lifestyle) while recognizing rapidly shifting revenue, margin, resource constraints, and shifting market conditions.

Ability to balance leading like a brand leader while making decisions like a business owner.

Thinks brand-first, balanced with keen category foresight and willingness to embrace complex global product launches with empathy towards unique regional challenges, and excellence.

Excels at driving forward large, matrixed teams with leadership, diplomacy, and action-orientation.

Capable of working on multiple workstreams and managing across multiple, matrixed departments, leadership levels and geography with influence.

Strong analytical and creative ability to translate complex development ideas and technical input into customer-facing content.

Excels in building trust and creating fellowship within the organization to drive the work forward.

Ability to think and plan big picture but execute with an eye for detail and excellence across all touchpoints.

Expresses leadership agility when faced with team changes, business obstacles, macro-economic hurdles, and shifts in customer preference.

In-depth holistic understanding of creative production and product commercialization.

Must have competencies that include strong systemic thinking, coaching skills, planning skills, organization skills, and ability to be resourceful and timely in completing goals and objectives.

Ability to interpret and correctly/appropriately react to people, incidences or situations that are open to misunderstanding due to cultural differences, and work effectively with a variety of internal and external business partners.

Demonstrated high level of written, verbal and interpersonal skills to communicate information, ideas, procedures and processes in a logical sequence; at a level appropriate to the audience and resulting in effective working relationships.

Demonstrated ability to effectively use office automation, communication, software and tools currently used in the HMI office environment.

Ability to travel as needed to achieve business objectives (
20% of time)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire everyone. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We\xe2\x80\x99re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification.

MillerKnoll