Job Description

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Job Category Customer Success

Job Details

About Salesforce

We\xe2\x80\x99re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too \xe2\x80\x94 driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good \xe2\x80\x93 you\xe2\x80\x99ve come to the right place.

Salesforce Inc. seeks Senior Experience Consultant in San Francisco, CA:

Job Duties: Define and create UX concepts based on an understanding of the business requirements and end-user needs through up-front, end-user research. Prepare and facilitate a variety of Experience Design activities for client-facing workshops, audits, and customer/stakeholder interviews. Create a clear strategy from insight to action to effectively produce a variety of output such as personas, journey-maps, user flows, information architecture, prototypes, and wireframes as it pertains to business requirements and end-user needs and validate through user testing, when appropriate. Communicate research findings, conceptual ideas, detailed design, and design rationale effectively both verbally and visually. Create prototypes that demonstrate experience concepts. Follow and identify key industry and technology trends. Build and maintain strong working relationships with colleagues, clients, and key stakeholders. Respond positively and calmly to shifting priorities, demands, and timeline. Participate as a contributor and at times a leader with an interdisciplinary team that includes other designers, business analysts, technical and functional architects, and software developers. Collaborate effectively with remote team members. Represent Salesforce\xe2\x80\x99s vision and values by ensuring all Salesforce certifications and coursework is met, as it pertains to the Experience Design group requirements. \xcb\x86HQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices may be required.

Minimum Requirements: Master\xe2\x80\x99s degree (or its foreign degree equivalent) in Industrial Design, Architecture, or a related quantitative discipline, and two (2) years of experience in job offered or in any occupation in a related field OR Bachelor\xe2\x80\x99s degree (or its foreign degree equivalent) in Industrial Design, Architecture, or a related quantitative discipline, and five (5) years of progressively responsible experience in job offered or in any occupation in a related field.

Special Skill Requirements: (1) Lean Agile; (2) User Created Design practices; (3) MS Fluent design system; (4) Wireframing; (5) Usability Analysis; (6) UX Design; (7) Axure; (8) InDesign; and (9) Sketch. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required.

Salary: $176,446.00 - $188,600.00 per annum.

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job #21-13916. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .

is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with .

\xef\xbb\xbfSalesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $176,446 to $188,600.

For Colorado-based roles, the base salary hiring range for this position is $176,446 to $188,600.

For Washington-based roles, the base salary hiring range for this position is $176,446 to $188,600.

For California-based roles, the base salary hiring range for this position is $176,446 to $188,600.

For Hawaii-based roles, the base salary hiring range for this position is $176,446 to $188,600.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

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