Overview
Full-time Senior Family Services Worker position with the Central Intake & Emergency Services Unit (CIES). CIES is a statewide child protection hotline that operates twenty-four hours a day, every day of the week, including holidays. The unit serves as child abuse reporting system for the State of Vermont and handles after-hour emergencies related to child abuse and neglect, children in state\'s custody, delinquency and youth with behaviors beyond the control of their caretakers.
Duties: Answer the child protection phone line and gather relevant information from callers about alleged child abuse or neglect; document reports of abuse and neglect in the state\'s reporting system; review reports of child abuse and neglect to determine if an allegation meets acceptance criteria in accordance with department policy; review information that family services workers have obtained from callers of the hotline to assess child safety and to determine appropriate agency response; coordinate after-hour emergency responses; provide support and supervision to field family services workers after-hours; coordinate foster care and other placements for children in DCF custody; collaborate with law enforcement, mental health agencies and other service providers to respond to child safety emergencies; provide information and referral to foster parents and community agencies; supervise staff, perform administrative duties
The hours include a combination of one weekend shift, one evening shift during the week, and business day shifts. Stand-by shifts to provide phone supervision to staff and some holiday shifts will be required.
Who May Apply
This position, Senior Family Services Worker (Job Requisition #47464), is open to all State employees and external applicants.
If you would like more information about this position, please contact .
Resumes will not be accepted via e-mail. You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.
AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.
Environmental Factors
Duties are performed largely in an office setting although some field travel will be necessary, for which private means of transportation must be available. Occasional court appearance relative to program client needs/status may be required. Although duties normally occur within a regular weekday schedule, some evening and weekend duty may be necessary to provide necessary service and/or emergency coverage.
Minimum Qualifications
Master\'s degree in Social Work AND one (1) year of casework services with a child protective or juvenile services caseload.
OR
Bachelor\'s degree or higher AND three (3) years of casework services with a child protective or juvenile services caseload.
OR
Completion of a Family Services Worker Traineeship in the Department for Children and Families AND three (3) years of casework services with a child protective or juvenile services caseload.
Special Note: Casework services means client intake, assessment, plan development, and follow-through in a social services delivery system.
Total Compensation
As a State employee you are offered a great career opportunity, but it\'s more than a paycheck. The State\'s total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
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