Job Description

West Creek 2 (12072), United States of America, Richmond, Virginia

Senior Manager, Product Management - Talent Sourcing Experience

Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of more elegant and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? You have to ask yourself...do you feel like making an impact?

In this role, you\xe2\x80\x99ll be expected to demonstrate proficiency in four key areas:

Human Centered

You\xe2\x80\x99ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product

You\xe2\x80\x99ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision

Business Focused

You\xe2\x80\x99ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful

You\xe2\x80\x99ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates

Technology Driven

You\xe2\x80\x99ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business

You\xe2\x80\x99ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you\xe2\x80\x99re using the best tool for the job

Integrated Problem Solving

Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible

Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

Transformational Leadership

You\xe2\x80\x99ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams

You\xe2\x80\x99ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career

As the Senior Manager, Product Manager for Talent Sourcing Experience, you will:

Define the vision and strategy for the Talent Sourcing Experience feeding into the broader Talent Acquisitions strategy.

Rationalize and determine strategic investment decisions to remove redundant tools, close gaps, and better optimize what is performing well.

Work closely with our internal customers to understand opportunities and work with cross-functional teams to determine and deliver against priorities.

Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products.

Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy.

Grow and develop product managers to help deliver on our roadmap and strategic priorities.

Take on and support key strategic initiatives that are both cross platform and cross organization depending on the need.

We want you if you are:

Intellectually Curious. You ask why, you explore, you\'re not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they\xe2\x80\x99re doing what they\xe2\x80\x99re doing. You always can rally associates to work with you.

Do-er. You\xe2\x80\x99re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You\xe2\x80\x99re well organized, able to multitask and able to prioritize your work.

Passionate & Customer Focus. You care about growing others and bringing them together around what\xe2\x80\x99s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.

Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications:

Bachelor\xe2\x80\x99s Degree or military experience

At least 5 years of experience in digital product management

Preferred Qualifications:

Bachelor\xe2\x80\x99s Degree in Computer Science or Engineering

MBA or Master\xe2\x80\x99s degree

3+ years of experience in Agile product management

Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City\xe2\x80\x99s Fair Chance Act; Philadelphia\xe2\x80\x99s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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