Job Description

Responsibilities

ESSENTIAL FUNCTIONS:

• Learn, utilize, and promote the Arctic IT\xe2\x80\x99s Project Implementation Methodology

• Lead client meetings to gather business requirements and map to the solution
• Perform gap analysis from requirements gathering to the solution proposed
• Complete design/configuration of the Microsoft Dynamics 365 Commerce and key third-party products
• Complete project documentation such as Functional Requirements Document, Functional Customization Specifications, User Acceptance Test Scripts, and End User Training Documentation
• Build integrations to perform data conversion tasks and additional integrations based on requirements

• Lead all tasks relating to feature testing, solution testing, and user acceptance testing
• Perform end user training for clients in a one on one, webinar and classroom style settings
• Provide application support for clients
• Assist with escalation support for help desk
• Work with management to keep projects on schedule and recommend needed action to meet deadlines

• Assist marketing with tasks such as seminars and case studies
• Perform demonstrations of solutions to clients
• Mentor Solution Consultants
• Support management with various other duties as assigned
• Obtain and maintain ERP solutions certifications, as applicable

• Exemplify professional, clear, timely communication in all interactions to include follow-ups where possible
• Maintains high utilization percentage while achieving high client satisfaction
• Appropriately escalates issues to team members, Arctic IT management or external technical support
• Shares knowledge with team members and encourages collaboration among peers and subordinates

Qualifications

QUALIFICATIONS:

• Bachelor\xe2\x80\x99s degree in Accounting, Business, Computer Science, or related field
• 5+ years of Microsoft Dynamics 365 F&O or Commerce solution implementation experience, with at least 2 years of Commerce experience

• 5+ years of industry and/or consulting experience
• Strong understanding of software implementation life cycle, project management, business process management, requirements definition, functional design, quality management, and change management
• Strong Financial module experience with an accounting background
• Experience with Supply Chain Management module a plus
• Strong interpersonal and communication skills

• Microsoft Office 365 experience
• Applicants are subject to background checks, drug testing, and government security investigations and must meet eligibility requirements related to the clearance process.
• Valid driver\xe2\x80\x99s license, insurance, and reliable personal vehicle.

WORKING ENVIRONMENT: The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized and professional when on video meetings. Travel is required and varies around 25%.

REASONABLE ACCOMMODATION: It is Arctic Information Technology, Inc.\xe2\x80\x99s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

PAY TRANSPARENCY STATEMENT: Arctic Information Technology will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor\xe2\x80\x99s legal duty to furnish information.

Arctic Information Technology Inc. is a Federal Contractor and complies with the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA).

Arctic Information Technology, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability, veteran status, and other protected characteristics. The EEO is the Law and the poster is available at . For questions on the job posting contact (253) 344-5300.

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Doyon Limited