Advancement Group LLC, is seeking technicians that are skilled in performance break-fix and/or troubleshooting on various Sun/Oracle, IBM, Dell/EMC, HP, NetApp and Cisco/Brocade Enterprise servers, switches and storage at local area data centers Duties:
- Performance break-fix and/or troubleshooting on various Sun/Oracle, IBM, Dell/EMC, HP, NetApp and Cisco/Brocade Enterprise servers, switches and storage at local data center
- Troubleshoot and diagnose hardware issues using schematics and technical manuals.
- Install and configure operating systems and software applications.
- Provide technical support to customers in person, over the phone, or via email.
- Conduct field service visits to client locations for hardware installations or repairs.
- Collaborate with other team members to resolve complex technical issues.
- Maintain accurate records of repairs, inventory, and customer interactions. Requirements:
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