Job Description

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Position Title: Service Coordinator

Location: Fontana, CALIFORNIA

Reporting to: Branch Manager

Open to Relocation: No

On-Site/Hybrid/Remote: On-Site

Travel Required: 0%

This position is a responsible for administrative support of the service department. The successful candidate will handle the daily work order processes, purchase components and parts, perform data entry and change orders. Answer and direct phone calls and visiting customers for the service department and assist the service Supervisor with managing the work flow and scheduling of technicians.

Main Duties & Responsibilities

• Look up and order parts for shop
• Follow up on all service parts back orders
• Back-up Shop Service Supervisor
• Review blueprints, change orders, job file, and other engineering data to prepare and maintain parts listings and other documentation used for material requisitioning and disbursement, and inventory control.
• Examine engineering drawings, blueprints, orders, and other documentation for conformance to established criteria regarding materials, parts, and equipment specified
• Prepare and maintain computerized record systems providing detailed parts information, such as part numbers, complete description, quantities, operational characteristics, functions, and specifications
• Assist in determining adequate spare parts inventory requirements for customers
• Requisition materials and supplies
• Contact purchasing department, engineering department, and vendor representatives regarding procurement and availability of components
• List suppliers and bid process for each type of material used
• Compile or prepare various reports for management
• Research and investigate errors and problems to correct them
• Verify quality of work
• All other related job duties as assigned

Required Qualifications:

• Highest level of integrity
• High School Diploma or GED
• Minimum of 2 years of experience in parts support

Preferred Knowledge, Skills and Abilities:

• Excellent communication, planning and organisational skills are all essential, as well as the ability to work under pressure and meet deadlines.
• Ability to effectively communicate with customers, vendors and coworkers \xe2\x80\x93 verbally and written, on the phone or in person
• Solid math skills
• Keyboarding and numeric data entry skills
• Ability to work effectively in a computer environment
• Solid organization, prioritization and follow-through skills
• Customer oriented and customer responsive.
• Must be able to work within a Team concept, able to multi-task and be able to organize the workday effectively and with high degree of accuracy.
• Have a willingness to learn new skills and willing to work overtime.
• Strong PC skills to include Microsoft Office Suite
• Able to push, pull, lift, sit, stand and use miscellaneous office equipment for extended periods of time in the performance of duties.
• Attention to detail
• Ability to work effectively in a fast-pace, time-sensitive, quick changing work environment

Salary: The compensation range for this position is $21-29 hourly. Pay is based on several factors including but not limited to education, work experience, certifications, etc.

Encouraged to apply: If you are interested in an open position but feel you may not meet all the preferred qualifications, we still encourage you to apply.

TEREX is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of the community.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

Terex Overview:

At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are a $4.0 billion publicly traded global manufacturer of materials processing and aerial work platform products and services. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.

While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It\'s an exciting time to be part of the expanding manufacturing sector - come join us!

Additional Information:

We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the Recruiting department (person or department) at

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.

Terex