Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery cafe experience that delivers joy to everyone. It is why pastries to us are not just a product, they are our passion. And why our bakers, cake decorators, sandwich team members and baristas go further every day to perfect their craft, serving up freshly-baked breads, delicious coffee and cakes more than worthy of their pedestals.
If you are someone who has heart, wants to spread joy and is ready to rise to the occasion, we are looking for you to join our growing team!
WHAT WE ARE HUNGRY FOR
The Front Of House Manager is responsible for directing other crew members (in addition to their regular duties) to run the cafe efficiently by being able to divide up duties and enforce them. The ideal candidate will help to achieve our mission to bring expertly crafted baked and brewed goods to our guests through a warm and welcoming bakery cafe experience that brings joy to everyone.
KNOWLEDGE AND RESPONSIBILITIES
Ensure all display areas (cake cooler, grab and go, display counters) are sufficiently stocked at all times
Monitor cafe appearance and ensure that cleanliness and organization are always maintained
Provide excellent customer service to all customers following Paris Baguette's high standard of excellence. Ensure that guest complaints are resolved appropriately
Ensure that team members consistently follow opening and closing checklists
Evaluate product needs and communicate to BOH if additional product is needed (baguettes, cookies, par-baked items)
Audit opening and closings periodically to ensure that correct procedures are being followed
Ensure that all online orders are handled expeditiously and are routed to the correct department(s)
Delegate duties prior to each shift (i.e., filling, register, bar, cleaning) and verify that duties are being followed
Check quality and appearance of all products and organize rotation of displays for all pastries and desserts
Review inventory levels on a weekly basis and determine what items need to be ordered. Ensure that inventory is adequately stocked without interruption
Publish FOH team member schedule at least 2 weeks in advance
Ability to navigate and train on Toast POS
Ability to work varying shifts, weekends, and holidays to support business needs
Ensure that cash drawers are properly closed and accurate
Adhere to food safety guidelines
Must become certified manager food safety program within 30 days of employment
Other duties may be assigned.
WHAT YOU NEED TO HAVE
Experience in food handlding
Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture.
Bachelor's degree or equivalent preferred and a minimum of 2-3 years' general management.
High sense of integrity and ownership.
Basic math skills
Able to lift up to 40 lbs.
Passion for people. Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members and franchisee relationships.
Time management, ability to prioritize and follow direction.
Adherence to food safety guidelines.
Proficient in Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions.
Flexible, adaptive, upbeat, open and visible work style, with a successful track record of supporting operations leaders across a large geographically decentralized portfolio.
Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
SWEET BENEFITS
Flexible work schedule
Competitive compensation
Discounted meals during your shift
Free Cake for your Birthday
Medical, Dental and Vision Benefits
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Evening shift
Morning shift
Application Question(s):
Are you available to work full-time (40 hours)?
Work Location: In person
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