Job Description

SERVPRO of Long Island City, NY and the Lower East Side of Manhattan, NY is adding a General Manager to our team!

As the General Manger, you will be responsible for coordinating and overseeing the daily operations of the franchise. You\'ll hire, train, and develop the franchise employees, impacting their future as much as yours, while ensuring our customers and clients receive the highest quality of work and excited to refer us to others!

Benefits
SERVPRO offers:

• \xc2\xad Competitive compensation
• Bonuses
• \xc2\xad Superior benefits
• \xc2\xad Career progression
• \xc2\xad Professional development
• And more!

Key Responsibilities

• Ability to manage and monitor multiple operational divisions
• Create and maintain annual business plans and goals
• Develop annual company budget, including projected revenue, projected expenses, and desired profit margin
• Lead a team of managers as they respond to and manage restoration and construction projects
• Ensure clear communication between customer and client to achieve the highest satisfaction possible
• Ensure job processes and procedures are followed, including safety training and guidelines
• Recruit, hire, train, and develop managers and staff

Position Requirements

• High school diploma/GED; Associates and/or Bachelors degree preferred
• 5+ years of management experience
• At least one year of restoration industry experience preferred
• IICRC certifications \xe2\x80\x93 WRT and ASD, Master designation a plus
• Experience in building a strong team with tangible leadership skills
• Strong process and results driven attitude
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO\xc2\xae Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise\xe2\x80\x99s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

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