Job Description

LocationOmni Mount Washington Resort & SpaAs grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious dxc3xa9cor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.Join our team and earn a free ski pass at Bretton Woods!!*Now hiring for November 2024!*Associate Benefits:

• Free ski pass at Bretton Woods for new Associates and eligible household members.
• Discounted lift tickets for friends and family
• 25% off resort amenities including retail, food, spa, etc.
• Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
• Free golf during the summer season
• 401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etc
• Excellent training and professional development
• Full-time positions eligible for full benefits package including Medical, Dental, Vision, telemedicine, EAP, ST & LT disability
• Leadership development programs, diversity and inclusion programs, work life balance
• Refer a friend and earn up to $500

Responsibilities

• Must have full familiarity with rental options and prices.

• Must have full knowledge of equipment uses and skis and snowboards.
• Station set-up and tools.
• Calculate dins and adjust binding for each guest.
• Perform any other duties as assigned by the rental manager.
• Check every binding with a boot for each rental.
• Inform each guest how to use the equipment rented.
• Give each guest a return slip and inform guest of ski number.
• Provide services to guests.
• Be pleasant, smile and greet all guests, using surnames when obtained.

Qualifications

• High school diploma or equivalent
• Must provide excellent service to internal and external customers.
• Must have excellent oral and written communication skills.
• Must be attentive to detail.
• Must have the ability to adapt to unexpected situations.
• Must be able to remain calm and portray a friendly demeanor in stressful situations.
• Must be able to work a flexible schedule including weekends, holidays and occasional evenings.

Omni Hotels & Resorts is an Equal Opportunity Employer

Omni Hotels & Resorts