Job Description

SOCIAL MEDIA COMMUNITY MANAGER

Are you looking to join a hungry and humble team of thinkers, creators, and achievers? You\xe2\x80\x99ve come to the right place.

Jackson Spalding is an award-winning PR and marketing agency that helps brands stand out to move those who matter most.

Fiercely creative and strategic, we work alongside our clients to help them connect with their audience and reach their goals. Jackson Spalding was built on the principle that there had to be a better way to run an agency. That means that we stay curious, have an open mind, and ask questions to make sure we consistently achieve excellence with integrity.

ABOUT THE ROLE

Jackson Spalding is seeking an enthusiastic social media coordinator to work with a nationally recognized QSR client on social media community management.

You will manage audience engagement and inbound conversation on various social media channels; attract, delight and convert our audience into brand advocates and customers for our clients; and experiment, innovate and optimize with social media tools and channel features.

ABOUT JACKSON SPALDING

Jackson Spalding is a public relations and marketing agency that helps brands break through to earn measurable audience attention, affinity, and action. Through its integrated PR, digital marketing, advertising, brand strategy and creative services, the agency helps organizations better share their stories. Jackson Spalding was founded in 1995 with a vision to be the most trusted and respected agency in the industry and is proudly independently owned.

With offices located in Atlanta, Dallas, Los Angeles and Athens, Ga., Jackson Spalding\xe2\x80\x99s clients include celebrated brands like Chick-fil-A, The Coca-Cola Company, Delta Air Lines, Google, L.L.Bean, Orkin, Primrose Schools, and Toyota, among others. Jackson Spalding was recognized as one of the best PR agencies in America by Forbes in 2022, has been featured on Best Places to Work lists, and has earned awards ranging from the SABREs to ADDYs.

RESPONSIBILITIES

• Participating on national account team(s) with a fun, fast paced, always on dynamic
• Creating top-notch customer experiences through social media
• Managing all community engagement for various brand social channels
• Participation in brainstorming and planning sessions
• Active involvement in day-to-day client work and project support

EDUCATION

• B.A. degree in communications or related field

REQUIREMENTS

• 1-2 years of agency or in-house social media experience
• Social media community engagement and platform management experience
• Knowledge of social media metrics and reporting
• Creative writing skills
• Resourcefulness, time management and strong attention to detail
• Experience with Sprinklr or other social media management tools
• Social content creation and strategy experience a plus

EMPLOYEE BENEFITS

We believe that great work starts by taking care of our people. Below are just some of the benefits we provide the JS team.

• World class health care insurance
• Profit sharing
• Unlimited sick days
• 401k match + personal financial planning
• Flexible work environment: This means that for roles where it makes sense, you\xe2\x80\x99ll have the option to spend some of your time in our incredible workspaces and some of your time working remotely \xe2\x80\x93 whether from home or elsewhere.

At Jackson Spalding, we embrace and celebrate our differences. They are what inspire, unite, and motivate us to strive for a better way. In alignment with our purpose to cultivate meaningful relationships rooted in mutual respect, we are dedicated to fostering a sense of belonging throughout our agency. Jackson Spalding is proud to be an equal opportunity employer. We do not discriminate in any aspect of employment against any person on account of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Jackson Spalding