Claims Specialist (CS)Location: San Mateo, CA, Redwood City CA, or Daly City CAIf you do not reside in San Mateo county, please submit your resume to your local office. You can find your local Social Security office by inputting your residence zip code at https://secure.ssa.gov/ICON/main.jspClaims Specialists (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility for various benefits. In addition, you resolve discrepancies, clarify issues, and make final decisions for initial and post-entitlement benefits and payments; adjudicate entitlement or disallowance actions; and use SSAs computer systems to access and update claims information.REQUIREMENTS & QUALIFICATIONS To qualify, you must be a U.S. citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education.ADVANCEMENT Entry into these positions is at the GS-5 and GS-7 level with career ladder advancement opportunity within the position to the GS-11 level. Salaries are competitive and include locality adjustments based on the job location. SSA offers promotion opportunities and a wide variety of positions in our numerous offices across the country.GREAT BENEFITS: Earn 13 paid vacation days a year, then \xc2\xbb 20 days a year after 3 years \xc2\xbb 26 days a year after 15 years Earn 13 paid sick days each year 11 paid Federal holidays Health benefits and access to flexible spending accounts Life insurance Pension benefits under the Federal Employees Retirement System Optional Thrift Savings Plan (similar to a 401K). The government matches your contribution up to 5% of your salary Flexible work schedules Potential overtime opportunities Potential telework opportunities Eligibility for the Public Service Student Loan Forgiveness ProgramSALARY INCREASES: GS positions have salary increases based on the number of years of successful performance. The longer you work for SSA, the more your salary will grow!MAKE A DIFFERENCE IN YOUR COMMUNITY! Social Security helps people through their lifes journey in many ways. You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.Job Type: Full-timePay: $49,262.00 - $61,023.00 per yearBenefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Are you a US Citizen?

Education:

• Bachelor's (Preferred)

Work Location: In person