Job Description

Dropbox is a Virtual First company. For this role, we are hiring in Zones 2 and 3. Please refer to our section below to see what neighborhoods fall under each Zone.Company DescriptionDropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We're looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn't it be great if our working environment-and the tools we use-were designed with people's actual needs in mind? Imagine if every minute at work were well spent-if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you'll join us on the journey.Team DescriptionCorp IT delivers business technology strategy and solutions to our Dropbox business partners so they can work confidently, move fast, and scale effortlessly. We aspire to be the connective tissue to the core business of Dropbox as a partner of choice that accelerates and simplifies outcomes. We source, build and implement the right technology solution, and fit it into exactly the right place so that everything meets the high bar that Dropboxers expect.Role DescriptionAs a Software Asset Management Analyst, you will play a key role in optimizing the management and deployment of software across Dropbox. You will drive the implementation of the Software Asset Management policy from gap analysis to developing execution plans. You will be responsible for implementing the approach to optimization and compliance strategies - either via implementing automation, data analysis, or partnering with other technology teams. You will develop important IT governance skills and knowledge of leading SAM tooling in the technology industry.Responsibilities

• Partner with Security, ITS, Legal, and Engineering teams to enhance Software Asset Management (SAM) processes and identify improvement opportunities.
• Develop and execute a SAM roadmap, integrating best practices for risk mitigation, cost optimization, and automation of manual tasks.
• Conduct software license assessments, optimization reviews, and ensure compliance with vendor agreements.
• Improve data integration, system capabilities, and user access lifecycle while maintaining training materials for stakeholders.
• Maintain accurate software asset and CMDB data, implementing accountability measures and compliance reporting.
• Define and deploy CMDB processes, manage audits, and lead process improvements in ServiceNow.
• Drive continuous improvement initiatives to enhance productivity, cost efficiency, and overall service delivery.

Requirements

• Experience working in Software Asset Management governance
• Familiarity with IT SDLC and Agile processes is desired
• Excellent verbal and written communication skills
• Ability to navigate ambiguity and work independently to resolve issues and remove barriers to progress

Preferred Qualifications

• Experience and familiarity with IT SDLC (Software Development Life Cycle) and/or Agile IT development
• CMDB implementation and support experience
• Experience implementing and supporting ServiceNow CMDB, Software Asset Management, and/or Change Management processes and workflows
• Familiarity and experience with Software Asset Management tools (Intello, Productive, LeanIX, ServiceNow, etc.)

CompensationUS Zone 1This role is not available in Zone 1US Zone 2$154,500-$209,100 USDUS Zone 3$137,400-$185,800 USDThe range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.Please note, OTE are for sales roles only.Salary/OTE is just one component of Dropbox's total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.Dropbox uses the zip code of an employee's remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:

• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
• US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington DC metro, and West Virginia (DC metro)
• US Zone 3: All other US locations

BenefitsDropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental, and vision coverage
• 401(k) plan with a generous company match and immediate vesting
• Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance
• Business Travel Protection: Travel medical and accident insurance
• Perks Allowance to be used on what matters most to you, whether that's wellness, learning and development, food and groceries, and much more
• Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
• Access to over 10,000 global co-working spaces through

, making it easy to book flexible workspaces for collaboration or individual work * Quarterly Cell phone and internet allowance

• Mental health and wellness benefits
• Disability and neurodivergence support benefits

Additional benefit details are available upon request.Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.

Dropbox