Job Description

Summary:

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country s best cities to live. We know that the hospitality business, like life, is how you make people feel. That s where you come in. You ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You\'ll Do

The Spa Curator will provide guests with detailed descriptions of spa treatments, packages, services, and other spa policies.
Utilize spa computers and software with skill and proficiency.
Answer the phone promptly and operate phone system accurately and efficiently.
Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
Accurately reserve, change and cancel spa appointments.
Ensure that the check-in, check-out, and payment process is handled in accordance with company policy.
Maintain count of retail inventory
Perform other duties as assigned.

What You\'ll Bring

The Spa Curator will have past customer service experience, preferably in Spa environment
Previous cash handling experience
Minimum of 1 year of employment within a hospitality-oriented environment.
Excellent customer service skills and work ethic
High School Diploma or equivalent
Communication skills are required including speaking, listening, and writing. Additionally, significant standing is required for extended periods of time (up to 7-8 hours) with the ability to push and pull up to 25 lbs. on a regular basis.

Other Information

DailyPay option
Day 1 Medical, Dental and Vision insurance
Vacation/Paid Time Off (PTO) with rollover
Complimentary wellness tools
Unlimited referral bonuses
401(k) with company match
Hostcare Resources healthcare concierge
Leadership development
Tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code: 2558

White Lodging