Job Description

Under limited supervision, the Test Proctor\'s responsibilities include welcoming and checking in test candidates, verifying ID, and administering a variety of exams. The proctor also monitors candidates during testing. The proctor works and interacts effectively with students, instructors, and College staff to create a secure, efficient and courteous testing environment.
Essential Responsibilities and Duties-Greet tester and verify ID
-Provide instructions to student regarding his/her test.
-Seat candidate and launch test.
-Proctor test, including monitoring candidate via video surveillance.
-Maintain the cleanliness of testing area.
-Answer phone.
-Operate office equipment.
-Work with and protect confidential information.
-Operate electronic mail and messaging systems.
-Accurately organize and file test materials in both paper and electronic formats.
-Look up student and other information in College Information System (Banner).
-Enforce required policies and procedures firmly and courteously.
-Provide accurate and consistent information in a clear and articulate
manner.
-Provide excellent customer service to all visitors to the testing center.
-Assist departmental personnel with other duties as needed.
Essential Responsibilities and Duties Continued
Minimum Qualifications-High school diploma or GED equivalent.
Preferred QualificationsSome college; 1-year office, reception, or customer service experience; experience working with confidential information; familiarity with SLCC a plus.
Knowledge, Skills & AbilitiesBasic computer skills.
Excellent organizational skills.
Excellent communication skills, both oral and written (ability to read, speak and write English).
Dependability and reliability a must.
Maintain confidentiality of sensitive information.
Must be detail-oriented and committed to accuracy.
Must have excellent communication skills, both oral and written (ability to read, speak and write English).
Must possess ability to establish rapport with a wide variety of people/clients (students/staff/faculty).
Must be team-oriented and possess the ability to follow written and oral instructions effectively.
Able to anticipate needs and manage time wisely.
Ability to perform duties with limited supervision.
Ability to manage conflict in a calm and effective manner.
Must be proficient in Microsoft Office software.
Must be familiar with general office methods and techniques including filing systems.
Knowledge of College policies, procedures, operations, and information system helpful.
Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.
Non-Essential Responsibilities and Duties
Special Instructions-Must be available to work scheduled hours
Hours are Tuesday-Thursday, 7:45a - 5:00p. Hours may vary due to college needs and will be required to cover periods of high testing volume, staff absences, etc. Training may be at South City Campus in Salt Lake City for a period of 1-3 weeks.
SLCC Highlights
FLSA Non-Exempt
SLCC InformationSalt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.SLCC is a participating employer with Utah Retirement Systems (\xe2\x80\x9cURS\xe2\x80\x9d).This position may require the successful completion of a criminal background check.Supplemental QuestionsRequired fields are indicated with an asterisk (*). * Do you speak any additional languages? If so, describe which languages and degree of proficiency.(Open Ended Question) * Describe your work history and experience related to this position.(Open Ended Question)Required DocumentsRequired Documents * Resume / Curr. Vitae
Optional Documents * Cover Letter

• Letters of Reference
• Other Doc

Salt Lake Community College