Position Summary...
What you\'ll do...
Working at Sam\'s Club means a career without boundaries. There\'s always room to grow, to take on another challenge, to roll up your sleeves and contribute, and to find professional rewards for your hard work.
Sam\'s Club is seeking responsible individuals that excel in problem solving to help build an Operations Support Center for the company\'s real estate portfolio.
The real estate group at Sam\'s Club has ownership of overseeing nearly 600 stores in 44 states, Puerto Rico and the U.S Virgin Islands. In order to ensure that facilities maintenance is best-in-class, Sam\'s Club plans to build a \xe2\x80\x9cwar room\xe2\x80\x9d of specialists who will be responsible for 24/7 monitoring of various systems, sensors and alarms at all stores, while also interfacing with associates and outside vendors on-the-ground. This department will serve as \xe2\x80\x9cmission control,\xe2\x80\x9d playing a lead role in ensuring the security of the clubs, protecting merchandise, and promoting the health and safety of associates and customers.
Standing up this critical team requires associates with enthusiasm, ingenuity, and a \xe2\x80\x9cget it done\xe2\x80\x9d attitude. Our ideal candidates will have experience in a contact center setting, especially one that includes multi-channel (phone, email, etc.) as well as inbound/outbound capabilities.
As a Facilities Resolution Specialist III you will:
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