Job Description

Enterprise Architecture Senior Director - PBM & Provider Architecture

POSITION SUMMARY:
This position leads the Enterprise Architecture PBM team focused on both improving and modernizing the current business delivery of the PBM space as well as supporting horizontal innovation and the shift to a digital engagement model where needed. This position reports to the Vice President, Enterprise Architecture.

This role will lead a team of Directors, Principals, and Senior Principals responsible for architecting business value outcomes through broad engagement the PBM business and Technology. This includes initiating, forming, and driving the execution of strategies, roadmaps, and architectures that will evolve PBM to the Destination State and includes simultaneously modernizing our delivery approach to extract value from our current business as well as increasing option value through the introduction of horizontal, composable, digital-first platforms and capabilities. This role will accelerate delivery of value across PBM operations, identify optimization opportunities, and manage trade-offs, impacts, risks, opportunities, and value creation.
This leader will maintain strong connectivity across the remainder of the Enterprise Architecture organization to ensure the organization is positioned for long term success. This role requires high levels of influence within the Evernorth and Enterprise Architecture organizations, extensive business knowledge and savvy, innovative problem solving skills, and the ability to marry business and technology into a cohesive value-oriented strategies. This role is expected to serve as a trusted partner and advisor at all levels within the company.

DUTIES & RESPONSIBILITIES:

• Partners with Technology and Business to define strategies and strategic choices, and aligns Technology strategy to Business and Enterprise strategy. Serves as a trusted strategic advisor to Business and Technology leadership
• Articulates strategy, "connects the dots", to help Business and Technology understand the enterprise strategic direction, technology impacts, and architectural strategic direction / priorities, enabling improved decision making, prioritization of efforts, and alignment with enterprise priorities to drive value realization
• Develops 3-5 year roadmaps, outlooks, and target state architectures that are aligned with strategies and prioritize both business delivery and technical debt reduction by working through ambiguity to translate business needs to technical drivers
• Drives programs, initiatives and projects up and down the organizational hierarchy and supports RFPs and client presentations when needed by providing business-facing architectural input and ensuring enterprise mindset is evident
• Drives data-driven strategic IT decisions by using a broad and deep perspective that spans products, platforms, and solutions and balances both sides of the coin to distill decision options and trade-offs
• Realizes the value of the portfolio by creating the new and different using an innovative, lean startup, digital-first, product mindset
• Acts as internal management consultant, trusted partner, and tech-savvy business leader with expert knowledge on industry-relevant and emerging technologies as well as agile, iterative, systems-thinking approaches who can guide Business and Technology on how to leverage
• Drives and adapts architecture frameworks, patterns, standards, and components adoption based on organizational and business context.
• Collaborates with Engineering and Solution Architecture teams on architectural topics and technology formularies
• Coaches and mentors junior Architects and Technology resources across the enterprise
• Evangelizes and advocates all things Enterprise Architecture (strategies, roadmaps, target state architectures, frameworks, standards, patterns, processes, etc.)
• Able to serve across spectrum of Architectural roles (Business and Technology) when needed
• Drives the PBM Architecture team to achieve its full potential by maximizing the effectiveness of its leadership the through organization, prioritization, processing, and funneling of data, information, and recommendations needed to make important decisions and take impactful action

QUALIFICATIONS:

• Bachelor\'s degree in Software Engineering, Computer Science, Engineering or related field, advanced degree a plus
• 8+ years of experience in a software engineering or architecture environment
• 5+ years of experience in managing architecture or engineering teams, organizational budgets, and vendor relationships
• Prior experience working contact center technologies
• Excellent knowledge of IT strategic planning and capability development with experience implementing technology strategy and roadmaps; operates with an enterprise mindset
• Comfortable with ambiguity and willing to take principled bets; able to "think big" and challenge conventional wisdom regarding technology refresh and hype
• Strong leadership, collaboration, and negotiation skills with technical and non-technical groups with a demonstrated ability to lead through influence and build consensus
• Execution focused with a "get things done" attitude
• Able to process high volumes of complex information, synthesize key themes, and recommend paths forward
• Ability to communicate complex technical concepts to senior executives and customers
• Ability to build, maintain, and grow high-performing architecture teams
• Deep practitioner of Agile and Lean Start-Up methodologies
• Demonstrated continuous improvement and continuous learning mindset
• Ability to cultivate a culture of openness, transparency, and inclusion

TECHNICAL COMPETENCIES:

• Comprehensive knowledge of strategy, business, and technology frameworks, tools, and processes; able to coach and mentor colleagues and stakeholders
• Skilled at aligning technology capabilities to business solutions
• Comprehensive knowledge of enterprise architecture frameworks, tools, and processes
• Comprehensive knowledge of Agile and Lean Startup processes
• Able to coach and mentor colleagues on architectural frameworks, patterns & best practices
• Comprehensive knowledge of DevSecOps practices and technologies
• Deep knowledge of service-oriented and event-driven architectures
• Hands-on experience in cloud engineering and cloud-native design
• Extensive understanding of streaming messaging frameworks
• Well-versed in API development and management
• Strong understanding of modern data modeling and data architecture practices
• Experienced in container and container management
• Experienced with industry standard programming languages, operating systems, application development frameworks, monitoring tools, and CI/CT/CD tools
• Deep understanding of non-functional requirements and their importance to solution design
• Experience with both traditional RDMBS and No-SQL databases

CRITICAL LEADERSHIP COMPETENCIES:

• Interpersonal & Organizational Savvy - must be able to influence and develop relationships at all levels of the organization, and be able to navigate in a highly matrixed organization
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies
• Instills Trust - Quickly gains confidence and trust of others through honesty, integrity, and authenticity
• Develops Talent - Developing people to meet both their career goals and the organization\'s goals
• Attitude - has an attitude or persona of "let\'s find a way to do it" attitude - no task is too big or too small
• Cultivates Innovation - Creating new and better ways for the organization to be successful
• Drives Results - Pushes team and cross functional partners to deliver needed results in tough circumstances and expedited timelines
• Manages Complexity - Makes sense of complex and sometimes contradictory information to effectively solve problems
• Manages Ambiguity - Operates effectively and drives work forward even when things are not certain or there no path identified yet forward

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we\'re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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