Job Description

Calling all innovators - find your future at Fiserv.

Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Sr. Implementation Analyst

What does a successful Implementation Analyst at Fiserv do?

As an Implementation Analyst you will provide analysis, consultation, and initial support to new and existing clients during the implementation of new core related products and services. You will be responsible for a variety of products and services providing you the opportunity to expand and enhance your knowledge base. You will be part of a team of experienced professionals who manage multiple projects across multiple departments.

What you will do:

• Implement individual products, product suites, or services to clients with an initial focus on newly developed products
• Complete product implementation within the agreed timeline
• Manage multiple clients and projects
• Lead internal and client status meetings to coordinate all phases of product implementation
• Apply standard project management principles including the creation and maintenance of project plans and managing project tasks and resources as they apply to each implementation
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions in accordance with stated procedure
• Assist clients by determining product requirements and assessing client environment to determine any unique client issues as related to product
• Communicate progress and any potential problems to manager for awareness and/or resolution.
• Maintain the tools used to ensure the efficiency and effectiveness of the product implementation (questionnaires, specifications, and statistics)
• Provide training (dependent on product) to the client
• Cross train associates in implementations procedures for existing and new products

What you will need to have:

• Knowledge of financial institutions system accounting systems
• Five years work-related experience in the financial services or related industry

What would be great to have:

• Knowledge of financial services related products
• Possess strong written and verbal communication skills
• Work collaboratively across multiple teams and work independently
• Exhibit excellent organizational and time management skills
• Previous Fiserv Premier core experience
• Ability to develop and maintain project plans

Who We Are:

As a member of Fiservs Bank Solutions Group, Implementations, we are responsible for implementing ancillary products within the Premier Core products.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBIs Internet Crime Complaint Center.

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