Job Description

Company DescriptionAt Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.Primary Function of the PositionThe individual in this role will be reporting to the IT Business Applications Senior Director. Their primary responsibility will be to lead a team of IT Business Applications technical professionals to select, deliver, operate and enhance applications to meet business objectives and technology standards. As such, they will be required to be experienced and seasoned technology leaders, with extensive domain and technical experience in the business areas they will support. They also will have responsibility to develop a strong trusted partnership with business & IT leaders to ensure the delivered solutions meet both business and technical objectives. As team manager, they will also be responsible for the professional and personal development of their team members and work closely with their colleague managers to collaborate and balance workloads effectively.Essential Job Duties

• Technically lead team to deliver department and cross-functional projects by working with business and IT Infra teams and deliver projects successfully to meet organizational objectives.
• The Key Business Areas / Functions to be supported are within the Enterprise Learning, Enterprise Labelling, Regulatory, Quality, Product Lifecycle Management (PLM) and Engineering domains. Specific Business Areas supported may change over time depending on business needs.
• Ensure applications are effectively used and licenses are monitored for utilization metrics.
• Ensure applications are developed to meet business objectives. Identify adoption challenges and direct the team to come up with plans to address them for the users.
• Deliver applications support to users in the supported organizations so that their productivity is not impacted.
• Builds effective relationships with Business Partners and assumes a trusted advisory role on system selection and introduction.
• Works with IT leadership on the annual LRM and AOP planning cycles.
• Effectively manages the portfolio of projects within the assigned business domains, including accountability for planning, resource allocation, project delivery and transition to operations after go-live.
• Manages their team for professional growth and coaches and mentors team members to deliver their accountable tasks.
• Communicates effectively with all stakeholders (management, business partners, team members, partner functions and vendors).
• Takes decisions and resolves issues that impact multiple teams and departments, given the broad scope of responsibilities often involving complex strategies and high-level objectives.
• This role requires working onsite in our Sunnyvale, CA office 3-5 times a week.

QualificationsRequired Skills and Experience

• Strong experience (10-15+ years) in Information Technology management, particularly in leading technical teams to deliver business facing applications.
• Extensive domain experience in the MedTech, Life Sciences or other related fields, to provide the necessary business advisory as required by the role.
• Effective communication ability, adaptable to the audience (IT leadership, Business Partners, Team members, and partner functions).
• Extensive experience working on development of computer systems to Life Science regulation requirements (e.g. GxP systems, SOX, Privacy and Legal).
• Team player and a leader for interacting with IT and business on all the projects.
• Familiarity with Department operating procedure (DOP), System Operating Procedure (SOP) and Work Instructions (WI) is required.
• Expertise in Vendor Management, Software Documentation, Testing, Technical Support, Software Installation, and Network Administration
• The cross functional team leadership experience to collaborate with different departments in the organization and lead major projects, programs and initiatives.

Required Education and Training

• Bachelor's degree in engineering, computer science, or associated technical degree.

Preferred Skills and Experience

• Minimum 12 years of progressive experience in IT management / leadership roles in a complex Medical Technology, Life Sciences or otherwise technically complex regulated industry.
• Multiple years of experience in leading teams in GxP regulated environments.
• Prior experience in the Enterprise Learning domain, and with the leading technology solutions in this area, is a strong plus.
• Experience in related domains such as HR, Enterprise Training, Regulatory, Quality, Legal, or Engineering are desirable.

Additional InformationDue to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Intuitive Surgical