Job Description

Three Saints Bay, LLC is an Alaska Native holding company for the small businesses owned by Old Harbor Native Corporation. Our Corporate Headquarters is located in Anchorage, AK; our Corporate Office is in Manassas, VA; and an additional office is located in Charleston, SC.

Position Description:

The Senior Microsoft 365 Administrator will be responsible for providing support for our Microsoft 365 environment, enforcing security standards, device management/patching, and help desk support. Under general supervision and in accordance with established policies and procedures, the Sr. Microsoft 365 Administrator will perform all functions related to administering Microsoft 365 and supporting users.

Major Areas of Responsibility:

• Provide end user support and administer the operations of all Microsoft-based infrastructures.
• Provide IT leadership, engineering consulting support and oversight for all areas of Microsoft related technologies, including Microsoft 365 and associated technology including best practices, security, and configuration.
• Manage daily technical IT operations related to windows support. Plan for and arrange changes, upgrades, data migration, or downtime as necessary and proactively communicate them within our organization.
• Create and maintain metrics reports and dashboards for measuring effectiveness and business impact.
• Develop and maintain scripts used to manage\\support the Office 365 environment for multiple applications.
• Efficiently diagnose, troubleshoot, and resolve technical issues.
• Responsible for adhering to company established security procedures.
• Proactively stay up to date with all the latest technologies.
• Recognize and escalate difficult technical issues within the organization or to external vendors.
• Work with support and/or product development personnel to troubleshoot and work around product issues.
• Assist IT department with development, deployment, and maintenance of any special projects.
• Assist in developing a Security Plan for each system by identifying all of the Security Controls/Guidelines that must be implemented or followed and submit for approval.
• Ensure that the Security Controls/Guidelines are implemented by evaluating system scan results and manually reviewing required configurations and documentation.
• Assist in documenting a detailed narrative if any controls are deemed Not Applicable.
• Assist in determining if any additional security controls are necessary for any software or hardware using security guidelines or industry best practices.
• Other duties, as assigned.

Knowledge, Skills, and Abilities Requirements:

• Bachelors Degree in applicable field required
• Certification in Microsoft or security related field preferred
• Proficient in MDM device management and patching
• Ability to learn detailed tasks quickly and efficiently.
• Strong organizational skills that reflect an ability to perform and prioritize multiple tasks.
• Demonstrated ability to handle confidential information with discretion and be adaptable to various competing demands with the highest level of service and response.
• Strong interpersonal skills and the ability to build relationships with stakeholders.
• Excellent written and verbal communication skills.
• Highly resourceful team player with the ability to manage time and work effectively independently.
• Ability to achieve high performance goals, multi-task, and meet deadlines in a fast-paced environment.
• Strong knowledge of general clerical procedures and practices.

Physical Demands/Work Environment:

• Must be a U.S. Citizen.
• Valid U.S. Driver\'s License.

• Ability to lift 20 lbs or more.
• Ability to sit for extended periods.
• Ability to travel as needed.
• Combination of In-Office and Telework.

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Three Saints Bay, LLC and its subsidiaries offer a diverse, team-oriented working environment and the opportunity to work with exceptional dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.

We are an EEO/AA employer. We invite resumes from all interested parties without regard to race, color, religion, creed, gender, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

Three Saints Bay