Job Description

We Are Overstock:

At Overstock.com, we believe that everyone should \xe2\x80\x9cBe You!\xe2\x80\x9d. Overstock is a community that upholds a culture of understanding, acceptance, and respect. We believe a person\xe2\x80\x99s individuality is at the core of diversity, and those traits, beliefs, and characteristics should be valued and embraced. Living by this ethos is essential to the success of our business. Our goal is to foster a more diverse environment where every employee visibly demonstrates inclusive behaviors and respect for individuals.

This position is eligible for remote work. Currently we can hire employees in the following states: Arizona, California, Connecticut, Florida, Idaho, Kansas, Maine, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Washington, Wisconsin, Wyoming. This role will have occasional on site expectations.

Job Responsibilities:

• Ensuring claims contract compliance with vendors, carriers, and internal teams
• Ensure claims are filed and resolved within the time limitation outlined with each transportation partner used by Overstock.
• Analyze reporting and claims data, as applicable.
• As business owner prepare the monthly accrual (Claims/3PB) and manage forecast to actuals in support of product margin review.
• Manage the team involved in weekly, monthly, and annual 3PB compliance reporting.
• Using third party billing reports identify all freight charges that have been billed incorrectly to either Overstock or an Overstock partner.
• Upon identification of incorrectly billed freight charges, research and identify root cause of failure.
• Identify necessary corrective measures needed in the case of non-compliance and work with the necessary parties to change or correct policies going forward.
• Initiate all carriers rebill requests or disputes necessary and track resolution to ensure the charges have been corrected.
• Effectively communicate with vendors, carriers, and internal cross-functional departments regarding Transportation Claims & 3PB Compliance
• Adhere to inter-company Service Level Agreements (SLAs) in support of claims processing service.
• Understanding and suggest changes to the entire Overstock claims portfolio.
• Perform other duties as required and assigned by manager and upper management.
• Ensure employee performance and attendance standards are followed.

Job Requirements:

• At least 5 years\' supervisor experience in a transportation operations environment.
• Excellent understanding of mathematical and financial concepts.
• Excellent understanding of domestic carrier (SP/LTL/FTL) processes
• Excellent organizational skills
• Effective written and verbal communication skills
• Ability to multi-task in a high stress environment
• Fosters an environment of innovation.
• Excellent problem-solving skills.
• Ability to prioritize daily tasks.
• Professionalism in appearance and communication always
• Good understanding of accounting concepts

Skills:

• Intermediate computer skills in MS Office (Word, Excel, PowerPoint)
• Intermediate computer skills in Internal Applications (CS App, RNow, Claims Application)
• Ability to use Right Now Technologies
• Ability to communicate effectively (verbal & written) with internal/external clients.
• Experience hiring and leading diverse teams.

Education:

• High School Diploma
• Some college preferred.

Base Pay Range: $65,000 - $81,000

Who We Are:

We\xe2\x80\x99re a passionate group of collaborative problem solvers and creative innovators, working on cutting-edge technology. From building award-winning retail applications (with amazing AR functionality) to creating leading blockchain and machine learning technologies, each of us embodies a unique value and contributes a diverse perspective to the team.

What We Offer:

401k (6% match)

Flexible Schedules

Onsite Health Clinic

Tuition Reimbursement, Leadership Development Program, & Mentorship Program

Onsite Fitness Center

Overstock Women\'s Network (OWN)

And More\xe2\x80\xa6

*Benefits vary based on position, tenure, location, and employee election

Physical Requirements:

This position requires you to sit, stand and perform general office functions. You may also be required to lift up to 25 pounds occasionally. Bending, stooping and reaching are also frequently required.

Equal Employment Opportunity:

It is our policy to provide equal employment opportunity for all applicants and associates. This policy includes our commitment to ensure that all employment decisions are made without regard to race, color, religion, gender, national origin, disability, pregnancy, veteran status (including Vietnam era veterans), age, sexual orientation, gender identity, or any other non-job-related characteristic protected by law.

Overstock