Job Description

Job Summary

We are seeking a dedicated and experienced Store Manager to oversee the daily operations of our grocery store. The ideal candidate will be responsible for ensuring a high level of customer satisfaction, managing staff, and driving sales. This role requires strong leadership skills, an understanding of retail operations, and the ability to effectively manage inventory and stock levels.

Duties

Oversee daily store operations to ensure efficiency and effectiveness. Manage staff scheduling, training, and employee orientation to foster a productive work environment. Maintain optimal stock levels by managing inventory and ordering supplies as needed. Implement sales strategies to achieve store goals while ensuring exceptional customer service. Utilize POS systems for transaction processing and inventory management. Monitor sales performance and analyze data to identify trends and areas for improvement. Ensure compliance with health and safety regulations within the store. Address customer inquiries and resolve issues promptly with excellent phone etiquette. Greet customers in a friendly and professional manner. Upselling and Cross-selling. Provide customers with product information and answer questions about products, prices, availability, and payment options. Assist customers in selecting items that meet their needs. Process payments using cash registers or other electronic payment systems. Maintain a clean and organized work area. Must able to lift and carry up-to 100lbs. Must be able to stand for long period of time. Have a strong ability to understand products, services, and follow UPS & USPS, as well as all other businesses' guidelines & policies. Have basic skills PC/ Internet browser / MS Office products/ Emailing / office equipment, such as a multi-function copier & a fax machine experience & skills. Be able to work a flexible schedule when we needed is a plus. Strong communication skills verbal and written in person, over the phone, via text messaging. Certified Notary for the state of Florida or willing to become a notary. Experience with photoshop and photo editing tools and softwares.

Skills

Strong shift management capabilities to ensure smooth operations during all hours of operation. Proficient in stock management and inventory control techniques. Excellent time management skills to prioritize tasks effectively. Strong administrative skills for reporting and maintaining records. Ability to buy products strategically based on market trends and customer preferences. Proven sales skills with a focus on driving revenue growth. Familiarity with printing and shipping store operations is highly desirable.
Join our team as a Store Manager where you can make a significant impact on our business while providing outstanding service to our community!

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

Employee discount Paid time off
Shift:

10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift
Language:

English (Preferred)
License/Certification:

Certified Notary Public (Preferred)
Ability to Commute:

Lakeland, FL 33812 (Required)
Work Location: In person