Job Description

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us \xe2\x80\x94 and helped us grow a team that now serves over 180,000 learners worldwide.Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we\'re ready to expand our reach. All we need is you.The opportunityAt SNHU, you\'ll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.Southern New Hampshire University is seeking a student employee to fill the role of Crisis Counselor for the Crisis Text Line organization. As a Volunteer Crisis Counselor, you will work closely with Crisis Counselor Supervisors to provide de-escalation to people in crisis via a text-based service. You will provide empathy and compassion while collaborating with your Crisis Counselor Supervisor on any necessary external intervention. You will provide high-quality service supporting our texters while adhering to training and clinical policies and procedures.Want to learn more about Crisis Text Line? Visit their page:Job Responsibilities:Participate in suicide and crisis intervention trainingDe-escalate individuals in crisis by using best practices in the field of suicidology, as well as empathy and good contact techniquesConnect individuals in crisis to appropriate resourcesMaintain appropriate levels of boundaries and confidentiality/privacy with individuals in crisisMinimum Qualifications:Current enrollment in classes as part of a SNHU degree programWork study as part of the financial aid package18 years of age\xe2\x80\x8bMust complete and pass a background checkLearning Outcomes:Crisis InterventionCommunicationCritical ThinkingProfessional BoundariesWork Schedule: Mon-Sun, flexible schedulingWe believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you\'re wondering whether SNHU is right for you, take the leap and apply. You might be just the person we\'re looking for.CompensationThe hourly pay range for this position is $12.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.

Southern New Hampshire University