Job Description

As a

Studio Coordinator

, you will be responsible for managing day-to-day operations, driving membership sales, and ensuring retention while maintaining studio excellence. You will be the keyholder and play a pivotal role in executing sales strategies, engaging prospective members, and partnering with the

Area Manager

to ensure studio success.

Key Responsibilities

Sales & Membership Growth

Make

50+ outbound calls per day

to follow up with leads, schedule Intro Classes, and convert prospects into members. Consistently exceed monthly membership and revenue goals by executing proven sales strategies. Deliver a

high-energy sales experience

and provide solutions based on member needs. Build strong relationships with prospective and current members to ensure long-term retention. Manage and track leads in the

CRM system

, ensuring timely follow-ups and engagement.

Operations & Studio Management

Open and close the studio as a

keyholder

, ensuring the facility is clean, organized, and operating efficiently. Support the

Area Manager

in executing marketing initiatives, community events, and pop-ups. Oversee the front desk and ensure a smooth check-in process for members. Handle member concerns professionally, offering solutions that enhance satisfaction and retention. Maintain accurate financial transactions, process payments, and manage studio retail sales.

Retention & Community Engagement

Foster a

welcoming and inclusive

environment for all members. Build rapport with current members to increase retention and engagement. Gather feedback from members to identify opportunities for improvement. Create a

positive, motivating studio atmosphere

that aligns with Club Pilates' values and brand.

Qualifications & Skills

1+ years of sales experience

, preferably in fitness, retail, or membership-based services. Strong ability to

drive sales

and meet or exceed performance goals.

Exceptional communication and interpersonal skills.

Highly organized with the ability to multitask in a

fast-paced environment.

Self-motivated and results-driven

with a passion for health and wellness. Comfortable working with

CRM systems

and handling outbound calls daily.

Keyholder experience is preferred.

Availability to work

flexible hours, including evenings and weekends.

Job Type: Full-time

Pay: From $25,000.00 per year

Benefits:

Flexible schedule
Shift:

8 hour shift Day shift Evening shift
Work Location: In person