Job Description

Overview

Join our team as a Supervisor Clerical Operations

• As a Supervisor Clerical Opeations, you will schedules, assigns and supervises the work of the clerical PMG staff. Acts as a resource person to other supervisors in the department.

Type of Opportunity: Full Time
FTE: 1.000000
Exempt: Yes
Work Schedule: Weekday Schedule Monday-Friday

Qualifications

• Minimum of three to five years progressive experience in a supervisory position in an ambulatory care related environment.
• Education Essential: High School Diploma or GED

Responsibilities

• Ensures accuracy of registration to ensure accurate Medical Records generation. Ensures predicable high quality front office patient experience in assigned clinics. Ensures excellence in customer service approach by all clerical staff. Ensures adequate staffing at assigned clinics.
• Interviews and hires clerical staff support in assigned clinic locations. Prepares work schedules, assigns personnel, evaluates work performance and imitates/makes recommendations for personnel actions.
• Functions as liaison between physicians and clerical staff.
• Ensures registration accuracy at 95% or greater. Follows financial guidelines for maintaining optimal budgetary compliance.
• Participates in the planning processes and formatting budget preparation and ongoing monitoring as part of the team.
• Participate in personal and team development of clerical employees. Works with Mgr Clerical, Ops and Patient Financial
• Services to care denials. Ensures standard work process for all front office staff. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Adheres to JCAHO and ACR guidelines. Accountable for daily business processes and communication. Responsible for data gathering for operational analysis of site.
• Oversees compliance with policies and regulatory requirements. Coordinates CQI initiatives. Work with Clinic Manager to oversee daily activities of the clerical staff to optimize productivity and census manages with appropriate.
• Ensures front line operational functions are supported as needed.

Benefits

We offer more than the standard benefits!

Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!

Learn more about our employee benefits:

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers\' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.

Presbyterian\'s story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.

About Presbyterian Healthcare Services

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state\'s largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

About New Mexico

New Mexico continues to grow steadily in population and features a low cost-of living.

Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.

New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it\'s all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

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Offer Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs. Compensation decisions are dependent upon the facts and circumstances of each offer.

Maximum Offer

USD $34.27/Hr.

Presbyterian Health Services